Framing Studio Associate: Custom Frames & Customer Service

Michaels; Latham (IL); On-site; USD 22,000 - 26,000; Full time

Job summary

Michaels Albany-Latham store is seeking a friendly, detail‑oriented associate who can build customer relationships and create custom framing solutions. You will help customers find products, process framing orders, and maintain a well‑organized, in‑stock shop environment.

This role requires basic computer and measuring skills, ability to operate framing equipment and glass cutter, and a willingness to work nights, weekends, and early mornings.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.
• Retail experience preferred.
• Experience selling products and/or services to customers.

Responsibilities

• Build customer relationships while creating custom framing solutions.
• Help customers shop our store and locate products.
• Complete framing orders with high quality and on time.
• Maintain the ready-made frame department and other areas.
• Operate cash register and handle cash to SOPs.
• Support Omni channel processes.
• Deliver friendly customer service and a well merchandised store.
• Participate in truck unload and stocking to deadlines.

Skills

Basic computer skills

Basic measuring skills

Retail experience

Experience selling products and/or ​ -

Tools

Framing equipment

Glass cutter

Job description

Michaels Albany-Latham store is seeking a friendly, detail‑oriented associate who can build customer relationships and create custom framing solutions. You will help customers find products, process framing orders, and maintain a well‑organized, in‑stock shop environment.

This role requires basic computer and measuring skills, ability to operate framing equipment and glass cutter, and a willingness to work nights, weekends, and early mornings.