Framing Studio Associate: Customer Solutions

Michaels; Birmingham (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Tuition assistance

Commuter benefits

Adoption assistance

Job summary

Michaels in Birmingham, AL is seeking a customer-focused associate to help customers create custom framing solutions and maintain a well-stocked store. You will assist with framing orders, operate the register, and support omni-channel processes while delivering exceptional service.

The role requires basic computer and measuring skills and experience with framing equipment. Weekend and early-morning shifts are common, with opportunities for employee discounts and store perks.

Qualifications

• Basic computer skills needed to process transactions and look up product information.
• Basic measuring skills for accurate framing and price calculations.
• Experience operating framing equipment is required to assemble custom frames.
• Ability to use a glass cutter safely for frame production and repairs.

Responsibilities

• Adhere to SOPs and company programs; ensure compliance with laws and standards.
• Build relationships with customers to create custom framing solutions and drive sales.
• Complete framing orders with quality and on-time delivery.
• Maintain ready-made frame department and stock; assist with replenishment.
• Deliver friendly customer service and help customers find products.

Skills

Basic computer skills

Basic measuring

Framing equipment

Glass cutter

Job description

Michaels in Birmingham, AL is seeking a customer-focused associate to help customers create custom framing solutions and maintain a well-stocked store. You will assist with framing orders, operate the register, and support omni-channel processes while delivering exceptional service.

The role requires basic computer and measuring skills and experience with framing equipment. Weekend and early-morning shifts are common, with opportunities for employee discounts and store perks.