Framing Specialist & Customer Service Pro

Michaels of Canada; Concord (NH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Employee discounts

Tuition assistance

Job summary

The Michaels Companies, Inc. is seeking an energetic Store Associate at our Concord, NH location. You will assist customers, process framing orders, and maintain a well-merchandised store while following SOPs and safety guidelines.

Training is provided, with opportunities to build product knowledge and sales skills. Typical shifts include days, weekends, and evenings in a public retail environment. This role emphasizes customer service, accuracy in framing work, and teamwork within the store

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate the framing equipment and glass cutter.

Responsibilities

• Adhere to SOPs and company programs to ensure compliance and standards.
• Build relationships with customers and deliver framing solutions.
• Complete framing orders with high quality and on-time.
• Maintain the ready-made frame department and related areas.
• Provide friendly customer service and help customers find products.
• Assist with Omni channel processes.

Skills

Basic computer skills

Basic measuring skills

Retail experience

Customer service

Sales experience

Tools

Framing equipment

Glass cutter

Job description

The Michaels Companies, Inc. is seeking an energetic Store Associate at our Concord, NH location. You will assist customers, process framing orders, and maintain a well-merchandised store while following SOPs and safety guidelines.

Training is provided, with opportunities to build product knowledge and sales skills. Typical shifts include days, weekends, and evenings in a public retail environment. This role emphasizes customer service, accuracy in framing work, and teamwork within the store