Framing Specialist — Custom Solutions & Customer Care

Michaels Stores; Newton Upper Falls (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Telemedicine

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Partner discount programs

Job summary

Michaels is hiring for a framing associate at the BOS-NEWTON, MA location. You will help customers design and build custom framing solutions, guide them through the selection of mats, frames, and finishes, and ensure a safe, organized shopping environment.

This role emphasizes strong customer service, basic computer and measuring skills, operation of framing equipment, and supporting the Framing Manager in daily goals. Expect nights, weekends, and a fast-paced retail setting.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.
• Retail experience and ability to sell products/services.

Responsibilities

• Build customer relationships by delivering custom framing solutions.
• Deliver sales and production results.
• Assist Framing Manager and train team members.
• Maintain ready-made frame department and inventory.
• Provide friendly customer service and fast checkout.
• Support safety programs and SOP adherence.

Skills

Basic computer skills

Basic measuring skills

Framing equipment operation

Tools

Framing equipment

Glass cutter

Job description

Michaels is hiring for a framing associate at the BOS-NEWTON, MA location. You will help customers design and build custom framing solutions, guide them through the selection of mats, frames, and finishes, and ensure a safe, organized shopping environment.

This role emphasizes strong customer service, basic computer and measuring skills, operation of framing equipment, and supporting the Framing Manager in daily goals. Expect nights, weekends, and a fast-paced retail setting.