Framing Specialist — Create Custom Frames & Delight Customers

Michaels Stores; New York (NY); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, vision coverage

Telemedicine services

Tuition assistance

Employee discounts

Job summary

The Michaels Stores in New York seeks a customer-focused associate to support framing services and retail operations. You will help customers find products, process framing orders, and maintain an attractive, in-stock store environment.

The role emphasizes accuracy, friendly service, and adherence to SOPs. Experience in retail and basic frame shop activities is preferred; the position includes working various shifts in a busy store, with safety and teamwork emphasized.

Qualifications

• Basic computer and measuring skills required.
• Ability to operate framing equipment and glass cutter.
• Retail experience preferred.

Responsibilities

• Adhere to SOPs and company programs to ensure compliance with laws and requirements.
• Deliver friendly customer service and assist customers in finding products and solutions.
• Complete framing orders accurately and on time; maintain the ready-made frame department.
• Support shrink and safety programs and maintain store appearance and inventory.

Skills

Basic computer skills

Basic measuring skills

Customer service

Tools

Framing equipment

Glass cutter

Job description

The Michaels Stores in New York seeks a customer-focused associate to support framing services and retail operations. You will help customers find products, process framing orders, and maintain an attractive, in-stock store environment.

The role emphasizes accuracy, friendly service, and adherence to SOPs. Experience in retail and basic frame shop activities is preferred; the position includes working various shifts in a busy store, with safety and teamwork emphasized.