Framing Solutions Specialist (In-Store Customer Service)

Michaels; Lacey (WA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Health, dental and vision coverage

Tuition assistance

Paid time off

Job summary

Michaels in Olympia-Lacey, WA is hiring to build relationships with customers and provide custom framing solutions. You’ll assist shoppers, help locate products, and ensure a clean, in-stock store environment while handling transactions and supporting store operations.

The role emphasizes friendly service, accurate framing production, and teamwork in a busy retail setting with varied hours, including nights and weekends.

Qualifications

• Basic computer skills to operate POS and store systems.
• Ability to measure and cut framing materials accurately.
• Experience assisting customers in a retail setting is preferred.

Responsibilities

• Assist customers in-store and help locate framing products.
• Complete framing orders with high quality and on time.
• Operate cash register and handle cash to standards.
• Maintain clean, safe, and well-merchandised store areas.
• Support omni-channel processes and back-room replenishment.

Skills

Basic customer service

Retail experience

Measuring skills

Education

High school diploma or equivalent

Tools

Framing equipment

Glass cutter

Job description

Michaels in Olympia-Lacey, WA is hiring to build relationships with customers and provide custom framing solutions. You’ll assist shoppers, help locate products, and ensure a clean, in-stock store environment while handling transactions and supporting store operations.

The role emphasizes friendly service, accurate framing production, and teamwork in a busy retail setting with varied hours, including nights and weekends.