Framing & Customer Experience Specialist

Michaels; Southlake (TX); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Employee discounts

Job summary

Michaels in Southlake, TX seeks a front-line associate to help customers create custom framing solutions and to keep the store well merchandised and stocked. You will assist customers, process transactions, and support framing orders with accuracy and care.

The role emphasizes friendly service, product knowledge, and teamwork in a busy retail environment, including nights and weekends.

Qualifications

• Basic computer skills and basic measuring skills are required.
• Ability to operate framing equipment and glass cutter.
• Retail experience is preferred and helpful for customer interactions.

Responsibilities

• Build relationships with customers and help them find framing solutions.
• Complete framing orders accurately and on time.
• Maintain the ready-made frame department and stock levels.
• Operate the cash register and handle transactions.
• Provide friendly customer service and assist with Omni-channel processes.

Skills

Basic computer skills

Basic measuring skills

Framing equipment operation

Tools

Glass cutter

Framing equipment

Job description

Michaels in Southlake, TX seeks a front-line associate to help customers create custom framing solutions and to keep the store well merchandised and stocked. You will assist customers, process transactions, and support framing orders with accuracy and care.

The role emphasizes friendly service, product knowledge, and teamwork in a busy retail environment, including nights and weekends.