Fragrance Sales Specialist: Elevate Customer Experience

International Cosmetics & Perfumes; San Antonio (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

International Cosmetics & Perfumes in San Antonio, TX, is seeking a Fragrance Specialist (Creed) to deliver a captivating customer experience and drive Creed-related sales at Neiman Marcus. You will promote brand standards, engage customers, and support store events to meet sales goals.

This role requires strong retail experience, exceptional communication, and the ability to move and lift light loads in a boutique environment.

Qualifications

• Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty or luxury goods preferred.
• Strong sales experience in retail/fragrance industry.
• Excellent verbal & written communication skills; strong interpersonal skills.
• Possesses strong attention to detail, event planning and organizational skills.
• Physical ability to move in store including kneeling, stooping, carrying, bending, twisting etc.; ability to lift to 25lbs.

Responsibilities

• Champion and driving the Customer Experience by holding exceptional standards while supporting out of home base sales.
• Drive retail sales plan at the store level by exhibiting accountability for overall function of the Creed Sales Team including support to achieve sales plan in all designated stores in market.
• Responsible for productivity by achieving personal sales goals to promote Creed and intersell including pre-sale and launch goals set by manager.
• Support and execute action plans based on market calendar to maximize sales, including executing presell launches and events in stores while partnering with management.
• Responsive for engaging with customers to build and promote brand awareness.
• Supporting monthly morning meetings; Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings in conjunction with management and work collaboratively.
• Partner closely with manager and team to drive all aspects of the business.
• Accountable for event presell, goals and set up.
• Required to open and close if position is based in a boutique location.

Skills

Retail sales

Fragrance knowledge

Customer service

Communication skills

Relationship building

Event planning

Computer skills

Team collaboration

Tools

Reporting tools

Job description

International Cosmetics & Perfumes in San Antonio, TX, is seeking a Fragrance Specialist (Creed) to deliver a captivating customer experience and drive Creed-related sales at Neiman Marcus. You will promote brand standards, engage customers, and support store events to meet sales goals.

This role requires strong retail experience, exceptional communication, and the ability to move and lift light loads in a boutique environment.