Fragrance Sales & Customer Experience Pro

Macy's; Farmington (CT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

8 paid holidays

Professional development

Volunteer opportunities

Job summary

Macy's in Farmington, CT is seeking a Fragrance RSS Colleague to provide professional customer service, demonstrate fragrances, and support fulfillment and related duties. Full-time positions typically schedule 30+ hours weekly; hours vary by business needs and availability.

Join a dynamic team with competitive pay and benefits, including health coverage, a 401(k) match, paid time off, and holiday opportunities.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years related experience in retail or customer service.
• Strong interpersonal and communication skills with diverse customers.
• Able to adapt quickly to changing priorities and work a flexible schedule.

Responsibilities

• Provide exceptional customer service in-store and online channels.
• Explain and demonstrate fragrance use and product features.
• Assist with inventory management and stock replenishment.
• Attend product training and participate in events to drive sales.
• Ensure store presentation is clean, organized, and compliant with policies.

Skills

Customer service

Communication

Interpersonal skills

Adaptability

Education

High School Diploma or equivalent

Tools

POS System

Inventory Software

Job description

Macy's in Farmington, CT is seeking a Fragrance RSS Colleague to provide professional customer service, demonstrate fragrances, and support fulfillment and related duties. Full-time positions typically schedule 30+ hours weekly; hours vary by business needs and availability.

Join a dynamic team with competitive pay and benefits, including health coverage, a 401(k) match, paid time off, and holiday opportunities.