Fragrance Concierge: Seasonal Sales & Clienteling

Belk; Lincolnton (NC); On-site; USD 17,000 - 19,000; Full time

Job summary

Belk in Lincolnton, NC seeks a Seasonal Fragrance Associate to deliver a positive customer experience by demonstrating products and offering tailored recommendations across fragrance brands. The role requires enthusiasm for fragrance, a competitive drive, and the confidence to excel in a fast-paced setting.

You will drive sales through promotions and events, build client relationships via clienteling tools, and provide an omnichannel experience by sharing inventory details and product knowledge.

Qualifications

• Excellent customer service and sales mindset.
• Ability to work independently and take ownership.
• Willingness to work nights, weekends, and holidays.
• Comfort with smartphones/tablets.

Responsibilities

• Demonstrate ownership and drive store objectives.
• Create memorable experiences through relationships with customers, teammates, and vendors.
• Build customer loyalty with tailored product advice and recommendations.
• Execute promotions, events, and customer outreach to maximize sales.
• Provide omnichannel service by sharing inventory, assortment, and product details.
• Leverage training tools to build product knowledge and apply suggestive selling.
• Merchandise and replenish products; maintain visual standards and hygiene.
• Contribute to a positive store culture by sharing knowledge and recognizing achievements.
• Support store operations and asset protection by following processes and safety guidelines.

Skills

Customer service

Ownership & initiative

Communication

Tech-savvy

Flexible schedule

Job description

Belk in Lincolnton, NC seeks a Seasonal Fragrance Associate to deliver a positive customer experience by demonstrating products and offering tailored recommendations across fragrance brands. The role requires enthusiasm for fragrance, a competitive drive, and the confidence to excel in a fast-paced setting.

You will drive sales through promotions and events, build client relationships via clienteling tools, and provide an omnichannel experience by sharing inventory details and product knowledge.