Seasonal Fragrance Advisor: Flexible Schedule & Clienteling

Belk; Wilmington (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk is seeking a Seasonal Fragrance Associate in Wilmington, NC to deliver exceptional customer service and drive fragrance sales. You will demonstrate product knowledge, engage customers with personalized recommendations, and support promotions while maintaining store standards.

The role emphasizes building relationships, clienteling, and delivering a seamless omnichannel experience through informed product details and inventory availability. Strong communication and flexibility are essential.

Qualifications

• Customer service focus and a drive to help customers.
• Clear communication and ability to engage with clients.
• Comfort with technology including smartphones and tablets.
• Willingness to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Demonstrate ownership and initiative to achieve store objectives and sales metrics.
• Create memorable experiences by building relationships with customers, team, and vendors.
• Build loyalty with clienteling and tailored product recommendations.
• Execute promotions and events to maximize performance and sales.
• Provide omnichannel support by discussing inventory, product details, and availability.
• Continuously build product knowledge and apply suggestive selling techniques.
• Merchandise and replenish products; maintain visual standards and hygiene.
• Support store operations and asset protection processes as needed.

Skills

Customer service

Communication

Tech literacy

Flexible schedule

Teamwork

Job description

Belk is seeking a Seasonal Fragrance Associate in Wilmington, NC to deliver exceptional customer service and drive fragrance sales. You will demonstrate product knowledge, engage customers with personalized recommendations, and support promotions while maintaining store standards.

The role emphasizes building relationships, clienteling, and delivering a seamless omnichannel experience through informed product details and inventory availability. Strong communication and flexibility are essential.