Fragrance Concierge Seasonal Sales & Experience

Belk; Florida; On-site; USD 17,000 - 21,000; Full time

Job summary

Belk is seeking a Seasonal Fragrance Associate to deliver exceptional customer service and drive fragrance sales in a fast-paced store environment in Florida. You will demonstrate product knowledge, assist customers with personalized recommendations, and execute promotions while maintaining store standards.

This role emphasizes clienteling, omni-channel support, and teamwork within a vibrant beauty department.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.

Responsibilities

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Build customer loyalty by delivering excellent service, utilizing clienteling tools, and offering tailored product advice and recommendations to meet client needs and preferences.
• Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
• Leverage training tools, use resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends.
• Merchandise and replenish products timely. Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Demonstrate adaptability and flexibility in response to changing circumstances.
• Support selling and store operations by assisting with other tasks as assigned.
• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.

Job description

Belk is seeking a Seasonal Fragrance Associate to deliver exceptional customer service and drive fragrance sales in a fast-paced store environment in Florida. You will demonstrate product knowledge, assist customers with personalized recommendations, and execute promotions while maintaining store standards.

This role emphasizes clienteling, omni-channel support, and teamwork within a vibrant beauty department.