Fragrance & Beauty Fashion Advisor — Elevate Client Experience

Chanel; Boston (MA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Wellbeing resources

Paid time off

401K plan

Healthcare benefits

Employee perks

Job summary

CHANEL in Boston is seeking a Fashion Advisor, Fragrance & Beauty, to deliver a superior client experience and drive brand loyalty. You will convert walk-in traffic to clients, provide prompt, warm service, and build lasting relationships through thoughtful outreach.

This full-time in-store role requires at least 3 years of related experience, a high school diploma, and flexibility to work late nights, weekends, and some holidays. CHANEL values curiosity and passion for its heritage.

Qualifications

• Minimum 3 years of related experience.
• Minimum High School Diploma.
• Ability to lift 15 lbs.
• Flexible schedule with the ability to work late nights, weekends, and some holidays.
• Front of House Fashion: Full-time in-store and in-person presence required to support client sales and service.

Responsibilities

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors.
• Optimize the client experience through prompt, professional, warm and courteous service.
• Build genuine relationships with clients through thoughtful and consistent outreach.
• Demonstrate a can-do attitude to raise the level of service and exceed client expectations.
• Take in repairs and maintain follow-up with clients regarding repairs and alterations.

Skills

Customer service

Communication

Teamwork

Foreign language skills

Education

High School Diploma

Job description

CHANEL in Boston is seeking a Fashion Advisor, Fragrance & Beauty, to deliver a superior client experience and drive brand loyalty. You will convert walk-in traffic to clients, provide prompt, warm service, and build lasting relationships through thoughtful outreach.

This full-time in-store role requires at least 3 years of related experience, a high school diploma, and flexibility to work late nights, weekends, and some holidays. CHANEL values curiosity and passion for its heritage.