Fragrance Advisor: Spark Sales & Client Delight

belk; Fayetteville (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Belk in Fayetteville, NC is seeking a Fragrance Advisor to deliver outstanding service and build lasting client relationships. You will demonstrate product knowledge across multiple fragrance brands, perform demonstrations, and tailor recommendations to each customer's preferences.

This is an hourly position focused on creating memorable in-store experiences, supporting promotions, and maintaining merchandising standards while providing a seamless omnichannel experience with modern tools.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.

Responsibilities

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Build customer loyalty by delivering excellent service, utilizing clienteling tools, and offering tailored product advice and recommendations to meet client needs and preferences.
• Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
• Leverage training tools, use resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends.
• Merchandise and replenish products timely. Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Demonstrate adaptability and flexibility in response to changing circumstances. Support selling and store operations by assisting with other tasks as assigned.
• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.

Skills

Customer service

Ownership

Self-directed

Communication

Tech savvy

Flexible schedule

Mobility

Job description

Belk in Fayetteville, NC is seeking a Fragrance Advisor to deliver outstanding service and build lasting client relationships. You will demonstrate product knowledge across multiple fragrance brands, perform demonstrations, and tailor recommendations to each customer's preferences.

This is an hourly position focused on creating memorable in-store experiences, supporting promotions, and maintaining merchandising standards while providing a seamless omnichannel experience with modern tools.