Fractional COO: AI-Driven Operations & Automation

BVRG

United States

Remote

USD 50,000 - 60,000

Part time

3 days ago

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Job summary

BVRG is a boutique growth marketing agency seeking a hands-on Fractional COO. You will partner with leadership to strengthen our operational structure and improve how work gets done across teams and client programs.

This role combines senior operational leadership with practical process management, AI, and automation to translate priorities into clear workflows and drive adoption. You’ll establish ownership, guide improvements from assessment through implementation, and work to ensure systems

Qualifications

Senior operational leadership experience with cross-functional execution.
Experience building and improving processes within an agency or growing business.
Strong process management skills, including workflow mapping and ownership.
Experience implementing AI and automation with measurable results.
Familiarity with Monday.com or similar work platforms; API awareness a plus.

Responsibilities

Lead operational improvement and roadmap prioritization for efficiency and execution.
Design workflows, SOPs, approval paths, and handoffs across operations and client services.
Define process owners, responsibilities, deadlines, and escalation paths.
Translate strategy into actionable plans and drive cross-functional initiatives.
Identify and implement AI/automation to reduce admin work and improve decisions.
Enhance systems using platforms like Monday.com and Ramp.
Manage implementation with internal teams or external vendors.
Create dashboards and metrics for leadership visibility into capacity and costs.
Train teams and drive adoption so improvements become daily practice.