FQHC Clinic Operations Leader

Haymarket Center; Chicago, Northern (IL, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Haymarket Center in Chicago seeks a Clinic Manager to oversee daily operations of a Federally Qualified Health Center clinic, ensuring patient-centered care and HRSA compliance. The role emphasizes a culture of excellence, accountability, and continuous improvement within a dynamic primary care and behavioral health environment.

You will lead front desk, clinical teams, and support staff; optimize patient flow, scheduling, and budgeting; drive quality improvement and staff development in a

Responsibilities

• Direct and manage daily clinical operations across front desk, medical assistants, nursing staff, and care coordination.
• Ensure efficient patient flow, appointment access, and adherence to productivity standards.
• Monitor clinic capacity, staffing patterns, and scheduling templates to optimize utilization.
• Oversee supply chain processes, equipment maintenance, and facility needs.
• Maintain emergency preparedness plans consistent with HRSA and accreditation standards.
• Ensure alignment with FQHC requirements, FTCA standards, HRSA compliance, and UDS reporting.
• Lead Quality Improvement initiatives, audits, metrics analysis, and PCMH activities.
• Adhere to regulatory bodies (OSHA, CDC, IDPH, HIPAA, Joint Commission).
• Supervise, train, and evaluate clinic staff, promoting teamwork and accountability.
• Provide leadership in conflict resolution and workforce development.
• Participate in hiring, onboarding, and performance improvement plans.
• Lead regular staff meetings and ensure communication across teams.
• Monitor the clinic budget, including staffing, overtime, and supplies.
• Support revenue cycle through documentation, coding, and front-desk processes.
• Track productivity, no-show rates, and KPIs; develop corrective actions.
• Collaborate with leadership on operational initiatives and strategic priorities.
• Conduct self in a professional manner and comply with policies.
• Initiate emergency support measures (i.e., CPR, BLS).

Education

Master's in Human Services, Public Health, Nursing, Business, or related field

Job description

Haymarket Center in Chicago seeks a Clinic Manager to oversee daily operations of a Federally Qualified Health Center clinic, ensuring patient-centered care and HRSA compliance. The role emphasizes a culture of excellence, accountability, and continuous improvement within a dynamic primary care and behavioral health environment.

You will lead front desk, clinical teams, and support staff; optimize patient flow, scheduling, and budgeting; drive quality improvement and staff development in a