FP&A Manager, CX Growth & Go-Live Partner

Alkami Technology; Northern (KY); Hybrid; USD 124,000 - 155,000; Full time

Benefits offered by this job

remote-first environment

Unlimited paid time off

401(k) with employer match

Job summary

Alkami Technology, a remote-first SaaS platform for U.S. banks and credit unions, is seeking an FP&A Manager to partner with the Customer Experience Group (CXG). You will own forecasting, capacity planning, and revenue analysis to strengthen go-live decisions and ARR growth.

You will influence leadership with actionable insights, maintain a single source of truth for CXG metrics, and drive automation to improve reporting quality in a fast-paced, growth-focused environment.

Qualifications

• 8+ years in financial planning and analysis, corporate finance, or related roles with demonstrated expertise in advanced modeling, forecasting, and business partnership.
• Advanced financial modeling and forecasting expertise.
• Strong proficiency in Excel and financial planning tools such as Adaptive, or other similar tools.
• Ability to analyze and synthesize large and complex datasets.
• Strong business acumen and ability to influence strategic decisions.
• Excellent analytical and problem-solving skills with sound judgment.
• Effective communication and executive-level presentation skills.
• Ability to operate independently in complex and ambiguous environments.
• Strong stakeholder management and cross-functional collaboration skills.
• Self-motivated, curious, and focused on continuous improvement.

Responsibilities

• Serve as the trusted finance partner to CXG leaders by maintaining regular, open communication and guiding budget and resource decisions.
• Connect financial data to CXG strategy by advising on trade-offs across capacity, hiring, and go-live priorities.
• Coordinate the forecasting of go-lives by partnering with the implementation team, translating capacity, bookings and current backlog into a defensible, time-phased launch forecast.
• Support executive-level reporting by preparing materials and delivering insights on go-lives, backlog, and ARR for senior leadership and board discussions.
• Ensure alignment of CXG metrics and data sources across Finance and CXG by establishing shared definitions and a single source of truth.
• Collaborate with CXG, Accounting and the broader FP&A team by keeping forecasts, actuals, and revenue recognition aligned.
• Enhance go-live and capacity forecasting by improving automation, scalability, and data integrity across CXG models.
• Champion and help develop AI-led processes to drive efficiencies and shift focus from manual work toward high-value analysis.

Skills

Advanced financial modeling

Forecasting

Excel

Adaptive planning

Data analysis

Executive communication

Stakeholder management

Cross-functional collaboration

Independent work

Tools

Adaptive

Job description

Alkami Technology, a remote-first SaaS platform for U.S. banks and credit unions, is seeking an FP&A Manager to partner with the Customer Experience Group (CXG). You will own forecasting, capacity planning, and revenue analysis to strengthen go-live decisions and ARR growth.

You will influence leadership with actionable insights, maintain a single source of truth for CXG metrics, and drive automation to improve reporting quality in a fast-paced, growth-focused environment.