Four‑Day Veterinary Receptionist: Patient & Client Care

Cornerstone Animal Clinic; Dallas (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Roth retirement plan

Tuition support

Referral bonuses

Health insurance

Dental and vision coverage

Paid time off

Employee pet discounts

Uniform allowance

Six paid holidays

Job summary

Cornerstone Animal Clinic in Dallas, TX seeks an experienced Veterinary Receptionist to join our team as a long-term member. This full-time role focuses on delivering exceptional client service, coordinating appointments, and supporting a busy hospital environment for pets and their families.

You’ll be part of a collaborative team with opportunities for growth, tuition support, and continued professional development, while enjoying a comprehensive benefits package and a rewarding work-life

Qualifications

• At least one year of veterinary receptionist experience preferred.
• Outstanding customer service skills.
• Strong computer skills; AVImark experience is a plus.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Confidence taking ownership of tasks and following them through to completion.
• Positive, professional, and dependable attitude.
• Willingness to learn and continue developing professionally.
• Ability to work collaboratively as part of a busy veterinary team.
• Genuine desire to help pets and the people who love them.

Responsibilities

• Welcome clients and patients with warmth and professionalism.
• Answer and screen incoming phone calls.
• Schedule appointments and help maintain an efficient hospital calendar.
• Check patients in and out while ensuring client and patient information is accurate.
• Process invoices and customer payments.
• Educate clients regarding hospital services, recommendations, and next steps.
• Escort clients and patients to exam rooms.
• Escort patients to and from kennel and treatment areas as needed.
• Prepare paperwork and documents for patient admittance.
• Complete hospital opening and closing procedures.
• Maintain a clean, organized, and welcoming reception and hospital environment.
• Communicate effectively with doctors, technicians, assistants, and fellow reception team members.
• Help with stocking, organization, and other daily hospital responsibilities.
• Jump in where needed to help keep the day running smoothly.

Skills

Veterinary receptionist experience

Customer service

AVImark experience

Communication skills

Attention to detail

Multitasking

Teamwork

Tools

AVImark

Job description

Cornerstone Animal Clinic in Dallas, TX seeks an experienced Veterinary Receptionist to join our team as a long-term member. This full-time role focuses on delivering exceptional client service, coordinating appointments, and supporting a busy hospital environment for pets and their families.

You’ll be part of a collaborative team with opportunities for growth, tuition support, and continued professional development, while enjoying a comprehensive benefits package and a rewarding work-life