Founding US Solutions Engineer — Build & Scale (NYC Onsite)

Kombo; New York, Northern (NY, KY); Hybrid; USD 180,000 - 220,000; Full time

Job summary

Kombo is hiring our second US-based Solutions Engineer to own the technical relationship with customers—from first sales call through successful implementation. The role is split 70/30 pre-sales / post-sales and is on-site in New York City 4+ days per week.

You'll be the technical expert guiding customers on how Kombo fits their stack, designing integrations, and enabling live deployments, while collaborating with Sales, Product, and Engineering to drive product improvements.

Qualifications

• 4+ years in Solutions Engineering or equivalent
• Hands-on API experience with code samples
• Experience closing complex deals ($100k-150k+)
• Strong written and verbal communication
• Comfort with ambiguity and building from scratch

Responsibilities

• Lead technical discovery and demos; translate requirements into integration designs
• Create technical proposals covering architecture, security, and implementation
• Partner with AEs to close complex deals with engineers and executives
• Own the technical sales cycle end-to-end from POC to go-live
• Build implementation plans and troubleshoot API issues
• Develop demo environments, code samples, and Postman collections
• Document repeatable playbooks for discovery, scoping, and implementation
• Feed customer insights to Product/Engineering to shape the roadmap

Skills

Solutions Engineering

B2B SaaS

API integration

Stakeholder management

Effective communication

Tools

Postman

Python

Node.js

Job description

Kombo is hiring our second US-based Solutions Engineer to own the technical relationship with customers—from first sales call through successful implementation. The role is split 70/30 pre-sales / post-sales and is on-site in New York City 4+ days per week.

You'll be the technical expert guiding customers on how Kombo fits their stack, designing integrations, and enabling live deployments, while collaborating with Sales, Product, and Engineering to drive product improvements.