Founding Product Designer, AI-Driven Banking UX

Casap; New York, San Francisco (NY, CA); Hybrid; USD 150,000 - 230,000; Full time

Job summary

Casap is hiring a Founding Product Designer to shape how humans and AI agents interact inside financial institutions. You will craft the design system, set the craft bar, and collaborate with engineers, customers, and founders to move fast with solid patterns.

You will simplify complex banking workflows, shadow frontline teams, and dream up new agent workflows that redefine banking. You’ll lead presentations to executives and customers, shaping the industry’s future.

Qualifications

• 6+ years designing and shipping products in enterprise, B2B, or workflow software.
• Built design systems that moved teams faster with design.
• Experience partnering with engineers and customers to design new flows.
• Able to simplify complex, information-dense interfaces without losing power.
• Strong storytelling with customers, executives, or industry audiences.
• Integrated AI agents into design and build processes.

Responsibilities

• Establish patterns for supervising, correcting, and handing work to AI agents in high-stakes environments.
• Rebuild flows behind provisional credit, evidence gathering, chargeback filing, and merchant response review.
• Spend time on site with dispute and fraud teams to observe work and translate findings into agent workflows.
• Produce keynotes, board decks, and POVs banks use to understand agentic transformation and present them.
• Collaborate with engineers and customers to design flows from problem definition through pixel-level polish.
• Prototype aggressively in Figma, code, or with AI tools to communicate ideas quickly.

Skills

Product design

Design systems

Storytelling

Figma prototyping

UX for enterprise

Tools

Figma

Code prototyping

Job description

Casap is hiring a Founding Product Designer to shape how humans and AI agents interact inside financial institutions. You will craft the design system, set the craft bar, and collaborate with engineers, customers, and founders to move fast with solid patterns.

You will simplify complex banking workflows, shadow frontline teams, and dream up new agent workflows that redefine banking. You’ll lead presentations to executives and customers, shaping the industry’s future.