Founding General Manager, Luxury Caribbean Resort

Hilton Dallas/Park Cities; Charlotte Amalie (United States Virgin Islands); On-site; USD 160,000 - 260,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Employee discount on stays

Flexible spending account

Job summary

Practice Hospitality seeks a seasoned Founding General Manager for The Botany, a luxury 20-villa resort on St. Thomas. Lead pre-opening and ongoing operations, building a team and establishing standards that reflect intimate guest experiences and place-based sensibility.

You will drive commercial strategy, partner with local artisans, and shape a culture of excellence, empathy, and care for staff and guests alike in the Virgin Islands.

Qualifications

• Five+ years in senior leadership roles in luxury hospitality.
• Proven ability to lead multi-disciplinary teams across rooms, F&B, spa, and guest services.
• Strong background in island or remote resort operations and logistics.
• Experience in sales, marketing, revenue management and budgeting.
• Excellent communication, emotional intelligence, and conflict-resolution skills.

Responsibilities

• Oversee pre-opening and ongoing operations, establishing systems aligned with brand values of intimacy and quality.
• Build and mentor a multidisciplinary team across departments.
• Lead commercial strategy including sales, marketing and revenue management.
• Collaborate with local purveyors and cultural stewards to craft meaningful guest experiences.
• Ensure all operations reflect a standard of quiet excellence and exceptional guest service.

Skills

Leadership

Hospitality operations

Sales & marketing

Revenue management

Team building

Strategic planning

Cross-cultural communication

Problem solving

Education

Bachelor's in Hospitality or related field

Tools

Hotel management systems

Job description

Practice Hospitality seeks a seasoned Founding General Manager for The Botany, a luxury 20-villa resort on St. Thomas. Lead pre-opening and ongoing operations, building a team and establishing standards that reflect intimate guest experiences and place-based sensibility.

You will drive commercial strategy, partner with local artisans, and shape a culture of excellence, empathy, and care for staff and guests alike in the Virgin Islands.