Maintenance Manager

The Botany; Charlotte Amalie (United States Virgin Islands); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Employee discount on hotel stays

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off available

Job summary

The Botany, a 20-villa luxury resort on St. Thomas, seeks a hands-on Maintenance Manager to lead the maintenance team and elevate our operational excellence.

You will own preventive maintenance programs, safety standards, and cost-effective property performance to ensure guest comfort and consistent high-quality service. You should have 5–7 years of leadership in hospitality maintenance, strong electrical/HVAC/plumbing knowledge, and proven ability to manage vendors, budgets, and

Qualifications

• Minimum 5-7 years of leadership experience in hospitality maintenance or facilities management.
• Experience with luxury or boutique hospitality properties preferred.
• Strong knowledge of electrical/HVAC/plumbing and mechanical systems.

Responsibilities

• Enhance and maintain preventive maintenance protocols and asset protection plans.
• Hire, lead, develop, and mentor a high-performing maintenance team.
• Manage vendor relationships and service agreements for cost-effective building performance.
• Update and enforce SOPs and emergency response plans prioritizing guest safety.
• Partner cross-functionally to support seamless resort operations.

Skills

Electrical systems

HVAC operations

Plumbing

Mechanical diagnostics

Life safety systems

Building codes & safety

Budgeting & vendor management

Leadership & mentoring

Education

Facilities Management, or related technical field

Tools

Building automation systems

Energy management systems

Job description

About the Role

The Botany is a 20-villa luxury resort on St. Thomas, operated by Practice Hospitality (“We manage hotels. Differently.”). As Maintenance Manager, you will elevate and strengthen a fully operational maintenance function, gaining a deep understanding of the property's systems, optimizing processes, and leading an maintenance team that takes pride in keeping the resort performing at its best every day.

You will become the leader who knows this property inside and out, and the one who ensures it operates safely, efficiently, and reliably. We are looking for a hands-on, detail-minded professional who understands that every system, switch, and sensor plays a role in delivering thoughtful design, responsible operations, and genuine hospitality.

Your Focus

• Enhance and maintain preventive maintenance protocols, operational checklists, and long-term asset protection plans to keep the property in peak condition.
• Hire, lead, develop, and mentor a high-performing maintenance team that consistently delivers reliable, guest-focused operations.
• Manage and refine vendor relationships and service agreements to support efficient, cost-effective, and dependable building performance.
• Update and enforce SOPs and emergency response plans that prioritize guest safety, system integrity, and operational continuity.
• Partner cross-functionally to support seamless resort operations and contribute to a culture of collaboration, accountability, and care.

Education and Experience

• Facilities Management, or a related technical field preferred.
• Minimum 5-7 years of progressive leadership experience in hospitality maintenance, facilities management, or a related industry.
• Proven track record of building and managing high-performing technical teams.
• Experience with luxury or boutique hospitality properties strongly preferred.

Specific Job Knowledge, Skills, and Abilities

• Expert-level knowledge of electrical systems, HVAC operations, plumbing, and mechanical equipment diagnostics.
• Advanced understanding of life safety systems, building automation, and energy management systems.
• Proficiency in reading and interpreting blueprints, technical manuals, and system documentation.
• Strong financial acumen with experience in budget development, capital planning, and vendor management.
• Exceptional leadership and communication skills with the ability to mentor and develop technical talent.
• Deep knowledge of building codes, safety regulations, and compliance requirements.

Physical Demands

• Ability to work in various environmental conditions, including mechanical rooms, rooftops, and confined spaces.
• Capability to lift up to 50 pounds and perform physical tasks related to equipment maintenance.
• Comfort working at heights and in areas with potential safety hazards.
• Availability for on-call responsibilities and emergency response situations.
• Ability to walk extensively throughout the property and navigate stairs, ladders, and uneven surfaces.

Job Type: FLSA Designation: Full-Time Exempt

Compensation: DOE

Benefits:

• 401(k)
• Disability insurance
• Employee assistance program
• Employee discount on hotel stays
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off available

Training we provide

Every journey begins with a first step. Maybe yours is focused on growing your career in hospitality – climbing the ladder to management, executive team, corporate or beyond. Maybe you want a stable, fulfilling role where you can thrive or, just maybe, you need a gig for now while you complete your education or audition for your big break. No matter where your path takes you, Practice Hospitality respects your journey and has customized our employee experience to support your goals and ambitions.

About the management team

At Practice Hospitality, we’re driven by a singular purpose: to create experiences travelers seek out and return to, time and time again. To us, that starts by being human – building an environment that balances emotional intelligence, tradition, ritual, and creativity. Because when that happens, hospitality comes alive – and results follow.

The Botany is committed to full compliance with Virgin Islands Department of Labor standards and all applicable labor laws

Source: Hospitality Online