Maintenance Manager

Hilton Dallas/Park Cities; Charlotte Amalie (United States Virgin Islands); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Employee discount on hotel stays

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Job summary

The Botany, operated by Practice Hospitality, is seeking a Maintenance Manager to lead a hands-on maintenance team at a 20-villa luxury resort on St. Thomas. You will optimize maintenance processes, manage vendors, and drive safety and reliability across all systems.

You will be responsible for building a high-performing team, enforcing SOPs, and partnering cross-functionally to deliver guest-centered operations while maintaining peak property performance.

Qualifications

• 5–7 years of progressive leadership experience in hospitality maintenance or facilities management.
• Experience with luxury or boutique hospitality properties preferred.
• Proven ability to build and lead high-performing technical teams.
• Strong knowledge of electrical, HVAC, plumbing, and mechanical systems.
• Understanding of life safety, building automation, and energy management.

Responsibilities

• Lead and mentor a maintenance team to ensure reliable, guest-focused operations.
• Develop and enforce preventive maintenance programs and SOPs.
• Manage vendor relationships and service agreements for cost efficiency.
• Oversee budget development, capital planning, and financial controls.
• Ensure safety, regulatory compliance, and emergency readiness across the property.

Skills

Electrical systems

HVAC operations

Plumbing

Mechanical equipment diagnostics

Life safety systems

Building automation

Energy management systems

Blueprint reading

Budgeting

Vendor management

Leadership

Communication

Code compliance

Education

Facilities management

Job description

About the Role

The Botany is a 20-villa luxury resort on St. Thomas, operated by Practice Hospitality (“We manage hotels. Differently.”). As Maintenance Manager, you will elevate and strengthen a fully operational maintenance function, gaining a deep understanding of the property's systems, optimizing processes, and leading an maintenance team that takes pride in keeping the resort performing at its best every day.

You will become the leader who knows this property inside and out, and the one who ensures it operates safely, efficiently, and reliably. We are looking for a hands-on, detail-minded professional who understands that every system, switch, and sensor plays a role in delivering thoughtful design, responsible operations, and genuine hospitality.

Your Focus

• Enhance and maintain preventive maintenance protocols, operational checklists, and long-term asset protection plans to keep the property in peak condition.
• Hire, lead, develop, and mentor a high-performing maintenance team that consistently delivers reliable, guest-focused operations.
• Manage and refine vendor relationships and service agreements to support efficient, cost-effective, and dependable building performance.
• Update and enforce SOPs and emergency response plans that prioritize guest safety, system integrity, and operational continuity.
• Partner cross-functionally to support seamless resort operations and contribute to a culture of collaboration, accountability, and care.

Education and Experience

• Facilities Management, or a related technical field preferred.
• Minimum 5-7 years of progressive leadership experience in hospitality maintenance, facilities management, or a related industry.
• Proven track record of building and managing high-performing technical teams.
• Experience with luxury or boutique hospitality properties strongly preferred.

Specific Job Knowledge, Skills, and Abilities

• Expert-level knowledge of electrical systems, HVAC operations, plumbing, and mechanical equipment diagnostics.
• Advanced understanding of life safety systems, building automation, and energy management systems.
• Proficiency in reading and interpreting blueprints, technical manuals, and system documentation.
• Strong financial acumen with experience in budget development, capital planning, and vendor management.
• Exceptional leadership and communication skills with the ability to mentor and develop technical talent.
• Deep knowledge of building codes, safety regulations, and compliance requirements.

Physical Demands

• Ability to work in various environmental conditions, including mechanical rooms, rooftops, and confined spaces.
• Capability to lift up to 50 pounds and perform physical tasks related to equipment maintenance.
• Comfort working at heights and in areas with potential safety hazards.
• Availability for on-call responsibilities and emergency response situations.
• Ability to walk extensively throughout the property and navigate stairs, ladders, and uneven surfaces.

Job Type: FLSA Designation: Full-Time Exempt

Compensation: DOE

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Employee discount on hotel stays
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off available

Training we provide

Every journey begins with a first step. Maybe yours is focused on growing your career in hospitality – climbing the ladder to management, executive team, corporate or beyond. Maybe you want a stable, fulfilling role where you can thrive or, just maybe, you need a gig for now while you complete your education or audition for your big break. No matter where your path takes you, Practice Hospitality respects your journey and has customized our employee experience to support your goals and ambitions.

About the management team

At Practice Hospitality, we’re driven by a singular purpose: to create experiences travelers seek out and return to, time and time again. To us, that starts by being human – building an environment that balances emotional intelligence, tradition, ritual, and creativity. Because when that happens, hospitality comes alive – and results follow.

The Botany is committed to full compliance with Virgin Islands Department of Labor standards and all applicable labor laws

Source: Practice Hospitality