Founding Forward-Deployed Engineer

Wintermeyer Ventures; San Francisco (CA); On-site; USD 160,000 - 245,000; Full time

Job summary

Wintermeyer Ventures is seeking its first engineering hire for an on-site role in San Francisco to turn real-world technician workflows into AI-powered tools for critical infrastructure.

You will work directly with enterprise field teams, building integrations with systems like ServiceNow, SAP, and ERP, and deploying solutions across customer environments. The role emphasizes hands-on development, field-ready deployments, and strong collaboration with product teams.

Qualifications

• 1–5 years in forward-deployed, solutions, or implementation engineering with hands-on software development.
• Experience deploying software for enterprise/industrial/energy/defense customers and taking deployments to production with measurable outcomes.
• Hands-on experience building integrations or data pipelines across multiple systems using APIs, webhooks, ETL, or enterprise platforms like ServiceNow, SAP, ERP, or CMMS.
• Experience shipping LLM or Retrieval-Augmented Generation features into customer workflows and building evaluations to assess performance.
• Technical degree or equivalent with strong AI skills, including agentic or retrieval-based systems.

Responsibilities

• Identify process and knowledge gaps with field technicians and structure information for AI applications.
• Build integrations and retrieval pipelines connecting customer systems such as ServiceNow, SAP, Salesforce, and learning platforms.
• Create evaluations using real-world data and collaborate with engineering to improve AI models and features.
• Own customer deployments from demonstrations to production rollout and ongoing success.
• Share field feedback with the product team and support adoption and change management in large organizations.

Skills

Customer-facing deployment

Software development

AI fundamentals

Travel readiness

Education

Technical degree

Tools

ServiceNow

SAP

ERP

CMMS

APIs

Job description

About the Role

Join an early-stage industrial AI team as its first engineering hire after the founders. You will work directly with enterprise field teams to turn real-world technician workflows and undocumented knowledge into useful AI-powered tools for critical infrastructure.

What You'll Do

• Work alongside field technicians to identify process and knowledge gaps, then structure information for AI applications.
• Build practical integrations and retrieval-augmented generation pipelines connecting customer systems such as ServiceNow, SAP, Salesforce, and learning management platforms.
• Create evaluations using real-world data and partner with engineering to improve AI models and features.
• Own customer deployments from late-stage demonstrations and onboarding through production rollout and ongoing success.
• Share field feedback with the product team and support adoption and change management in large organizations.

What We're Looking For

• One to five years of experience in forward-deployed, solutions, or implementation engineering, with hands-on software development and customer-facing deployment work.
• Experience deploying software for enterprise, industrial, energy, or defense customers, and taking deployments into production with measurable outcomes.
• Hands-on experience building integrations or data pipelines across multiple systems using APIs, webhooks, ETL, or enterprise platforms such as ServiceNow, SAP, ERP, or CMMS.
• Experience shipping LLM or RAG features into customer workflows and building evaluations to assess their performance.
• Technical degree or equivalent demonstrated record of shipping deployments; strong modern AI skills, including agentic or retrieval-based systems.
• Comfort working independently across customer delivery and early‑stage product needs, and willingness to travel domestically about 25% of the time.
• Founding or early‑stage experience with responsibility for customer deployments and commercial outcomes is valuable.

Compensation & Benefits

Base salary: $160,000 to $245,000 annually. Visa sponsorship is available.

Location

On-site in San Francisco, United States.