Founding Community & Support Lead — Shape Product & Growth

Quippy App, Inc.; San Francisco (CA); Hybrid; USD 90,000 - 115,000; Full time

Benefits offered by this job

Stock options

Founding team equity

Remote-friendly

Job summary

Quippy, a YC-backed daily practice room, is hiring a founding Community Manager in San Francisco (remote options). You will respond warmly, translate feedback into product changes, and help grow the community both online and in person.

You will write helpful articles and messages, spot patterns in user feedback, and collaborate directly with Jonathan, the founder. The role offers stock in the company and a chance to ship impact quickly.

Qualifications

• Experience building or managing a community people cared about.
• Ability to write warm, clear replies, even to upset users.
• Ability to spot patterns in feedback and push for fixes.
• Enjoy talking to people and helping them feel heard.

Responsibilities

• Answer users with care and speed, and turn what they tell you into product changes.
• Build and run the Quippy community, online and in person.
• Find the stories of people who got better, and share them.
• Write the help articles and messages that keep people moving.

Skills

Community management

Customer support writing

Feedback analysis

People skills

Job description

Quippy, a YC-backed daily practice room, is hiring a founding Community Manager in San Francisco (remote options). You will respond warmly, translate feedback into product changes, and help grow the community both online and in person.

You will write helpful articles and messages, spot patterns in user feedback, and collaborate directly with Jonathan, the founder. The role offers stock in the company and a chance to ship impact quickly.