Founding Care Experience Architect (LA)

Atria Health LLC; Beverly Hills (CA); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Excellent health and wellness benefits

OneMedical membership for employees & dependents

401k contributions and 4% match

Flexible Time Off

Continuing medical education (CME) support

Job summary

Atria Health LLC is seeking a Care Coordinator in Beverly Hills, CA. This on-site position involves facilitating excellent member experiences through scheduling and coordination with clinical teams. Ideal candidates have over 5 years of customer service experience and a Bachelor’s degree. The role emphasizes organization and communication, ensuring members' peace of mind while upholding high standards of service. Compensation ranges from $85,000 to $100,000, with excellent health benefits and a supportive work environment.

Qualifications

• 5+ years customer service experience in clinical, hospitality, or membership settings.
• Effective and professional business communication skills.
• Ability to maintain confidentiality and adhere to HIPAA regulations.

Responsibilities

• Serve as primary point of contact for member scheduling.
• Support physicians with administrative needs.
• Collaborate with Care Coordination and Clinical Operations teams.

Skills

Customer service

Organizational skills

Interpersonal skills

Problem-solving

Education

Bachelor’s degree

Tools

Zendesk

Spruce

Slack

Job description

Atria Health LLC is seeking a Care Coordinator in Beverly Hills, CA. This on-site position involves facilitating excellent member experiences through scheduling and coordination with clinical teams. Ideal candidates have over 5 years of customer service experience and a Bachelor’s degree. The role emphasizes organization and communication, ensuring members' peace of mind while upholding high standards of service. Compensation ranges from $85,000 to $100,000, with excellent health benefits and a supportive work environment.