Founding Account Manager - Upsell & Expansion (Equity)

NOSO Labs; San Francisco (CA); On-site; USD 170,000 - 200,000; Full time

Benefits offered by this job

Early-stage equity

Job summary

NOSO Labs in San Francisco seeks its founding Account Manager to own expansion, upsell, and ongoing customer check-ins. This is a sales-driven role focused on growing revenue from existing accounts while strengthening relationships.

You will run discovery, demos, negotiate upgrades, renewals, and multi-location deals, partnering with founders and the sales team on pricing, packaging, and expansion strategy to deliver real value.

Qualifications

• Second sales job in B2B SaaS or similar market.
• Experience selling to existing accounts and growing revenue post‑sale.
• Comfort with discovery, demos, and commercial conversations with owners.
• Relentless follow-up and clean, accurate pipeline management.
• Clear writing, direct speech, and fast relationship building.

Responsibilities

• Own expansion and upsell revenue from existing NOSO Labs customers.
• Run regular check-ins with business owners, operators, and technicians.
• Identify new use cases, teams, and locations ready to adopt NOSO.
• Demo new features and product capabilities to drive adoption.
• Negotiate upgrades, renewals, and multi-location deals.
• Partner with the sales team to turn happy customers into advocates and referrals.
• Bring customer feedback into product and pricing strategy.

Skills

Account management

Upsell & expansion

SaaS sales

Discovery & demos

Forecasting & pipeline

Tools

CRM (Salesforce)

Job description

NOSO Labs in San Francisco seeks its founding Account Manager to own expansion, upsell, and ongoing customer check-ins. This is a sales-driven role focused on growing revenue from existing accounts while strengthening relationships.

You will run discovery, demos, negotiate upgrades, renewals, and multi-location deals, partnering with founders and the sales team on pricing, packaging, and expansion strategy to deliver real value.