Foundation Donor Services Coordinator

Jewish-Philanthropies-of-Southern-Arizon; Tucson (AZ); On-site; USD 42,000 - 55,000; Full time

Job summary

Jewish Philanthropies of Southern Arizona is seeking a Foundation Coordinator in Tucson to provide administrative support to Foundation professionals and ensure donors and fund holders have an excellent experience.

Responsibilities include donor inquiries, donor portal support, data entry in the Foundation database, and assistance with events and fund statements. This role requires strong MS Office skills and a customer-service mindset.

Qualifications

• 3–5 years of high-level administrative support experience.
• 2+ years of customer service via email/phone.
• Proficiency in Microsoft Office and data entry.
• High confidentiality, discretion and judgement.
• Strong communication and relationship-building skills.
• Excellent time-management and organizational skills.
• Willingness to learn new systems and skills.
• Flexibility to work evenings/weekends as needed.

Responsibilities

• Respond to donor inquiries via email or phone.
• Support donors with the online donor portal and troubleshoot issues.
• Generate and mail donation acknowledgement letters and tribute cards.
• Coordinate outbound mailings and mailing lists from the database.
• Assist with fund statements preparation and mailing.
• Maintain and update donor records and fund activity details.
• Organize scanned documents for archives and fund documents.
• Support events and assist with logistics and setup.

Skills

Admin support

Customer service

MS Office

Confidentiality

Communication

Time management

Problem solving

CRM databases

Tools

MS Dynamics CRM

Job description

Jewish Philanthropies of Southern Arizona is seeking a Foundation Coordinator in Tucson to provide administrative support to Foundation professionals and ensure donors and fund holders have an excellent experience.

Responsibilities include donor inquiries, donor portal support, data entry in the Foundation database, and assistance with events and fund statements. This role requires strong MS Office skills and a customer-service mindset.