Foundation Donor Services Coordinator

Jewish Philanthropies of Southern Arizona; Tucson (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Jewish Philanthropies of Southern Arizona is seeking a Foundation Coordinator in Tucson. The role provides administrative support to Foundation professionals, assists donors, maintains the Foundation database, and helps coordinate events and communications.

Responsibilities include donor inquiries, portal assistance, mailings, statements, and support across fundraising activities. The position requires confidentiality, strong communication, and the ability to work flexible hours as needed.

Qualifications

• 3-5 years of high-level administrative support experience.
• At least 2 years experience providing high level customer service via email and/or phone.
• Passion for JPSA's work to sustain, support and enrich the Jewish community locally, in Israel, and worldwide.
• High level of proficiency in Microsoft Office.
• High degree of confidentiality, discretion and good judgement.
• Detail oriented, organized, high level of accuracy and professional demeanor.
• Strong communication and relationship building skills.
• Time management and multitasking in a fast paced environment.
• Must be able to legally work in the United States and pass background checks.

Responsibilities

• Respond to donor inquiries via email or phone.
• Assist donors with the online donor portal including troubleshooting issues.
• Enter grant requests received outside of the donor portal.
• Generate and mail Foundation donation acknowledgement letters and tribute cards.
• Coordinate outbound mailings, including mailing lists and mail merges; record responses.
• Assist with preparation and mailing of fund statements.
• Develop understanding of the funds' activities and donor preferences.
• Provide high-level administrative support for 3-4 Foundation professionals.
• Create fundholder letters and review for accuracy.
• Prepare basic fund documents.
• Upload and organize scanned documents for activity archiving.
• Monitor, order and update Foundation supplies and marketing materials.
• Update donor records; enter new funds; generate reports.
• Assist with database cleanup-maintenance and event tracking.
• Organize seating, name tags, and event setup details.
• Work at external and internal events as needed.

Skills

Administrative support

Customer service

Microsoft Office

Confidentiality

Time management

Communication

Tools

MS Dynamics CRM

Job description

Jewish Philanthropies of Southern Arizona is seeking a Foundation Coordinator in Tucson. The role provides administrative support to Foundation professionals, assists donors, maintains the Foundation database, and helps coordinate events and communications.

Responsibilities include donor inquiries, portal assistance, mailings, statements, and support across fundraising activities. The position requires confidentiality, strong communication, and the ability to work flexible hours as needed.