Foster Coordinator

Companion Animal Alliance; Baton Rouge (LA); On-site; USD 33,000 - 48,000; Full time

Job summary

Companion Animal Alliance is seeking a Foster Program Coordinator to manage the placement of shelter animals into foster care. The role involves recruiting foster homes, coordinating daily fostering activities, and maintaining accurate records.

You will work with multiple departments and foster parents to ensure the best outcomes for animals in care. You will communicate via phone, email, and social media, update online profiles, and assist with animal selection and logistics.

Qualifications

• Must be able to recruit and maintain a network of foster homes.
• Strong customer service and communication skills.
• Ability to manage records and stay organized.

Responsibilities

• Recruit and maintain a dynamic network of foster homes.
• Oversee foster placements based on behavioral, medical, space, and emergency needs.
• Coordinate daily fostering activities: appointments, health checks, meds reminders, pick-ups/returns.
• Communicate with foster parents via phone, email, social media; assist with animal selection.
• Update photos and bios on Adopt-A-Pet and Petfinder; maintain kennel cards.

Education

High School Diploma or GED

Tools

Adopt-A-Pet

Petfinder

Volunteer database

Job description

Foster Program Coordinator SummaryCoordinate and facilitate the placement of animals into foster care. Work with various departments to identify animals that can be placed into foster care.Job duties include, but are not limited to:Recruits and maintains a dynamic network of foster homes for shelter animalsOversees the placement of animals into foster care based on their behavioral, medical, space, and emergency needs, etc.Coordinates daily activities related to fostering, including foster appointments, health checks, medication/vaccine reminders, animal pick-ups/returns, etc.Observe and assess the shelter population, and conduct animal meet and greets to determine the best foster home based on animal behavior, breed, medical condition, etc.Coordinate foster related callouts via social media posts and email in order to generate interest for animals needing foster care.Provide excellent customer service to foster parents, coworkers, volunteers, and shelter visitors.Answer phone calls and emails from potential foster parents in a prompt, professional, and informative manner.Call, email, and use the volunteer database to communicate with foster parents about available shelter animals and assist foster parents with animal selection.Maintain detailed, up-to-date records for all foster parents and foster animals through data entry and file organization.Update animal pictures and biography information through Adopt-A-Pet, Petfinder, and in-house kennel cards.Assist with providing care for animals going into foster care and currently in foster care.Handle animals in a safe and humane manner.Knowledge, skills, and abilities needed to perform the essential functions of this position:Follow the mission of CAAEnjoy working with animals and have a genuine concern for their care and well-being.Be familiar with all shelter Standard Operating Procedures and the Employee Manual.Self-starter.Working knowledge of breeds, diseases, medical conditions, and animal handling and behavior.Ability to handle animals safely and with patience and gentleness.Ability to represent CAA in a professional manner in all situations with the public, volunteers and staff.Ability to create and sustain positive working relationships within CAA, with volunteers, the public and be a team player.Must be patient, courteous and work well under stressful conditions.Knowledge and ability to accurately work with detailed information in paper and computerized format.Ability to read, write and communicate effectively.Ability to learn and quickly adapt to changes in programs and procedures.Familiarity with basic word processing systems and medical data and management programsAssist with or perform humane euthanasiaRequired Professional Licensing or Certifications:Fear Free Shelter CertificationCAET is required within 1 year of employment with CAAValid Louisiana State Driver's License.High School Diploma or GEDPhysical Demands:The work is performed in all areas of the shelter and at offsite events. Typical positions require workers to walk or stand for short to moderate periods of time; lift and carry up to 40 pounds, climb stairs, bend, reach, hold, grasp, and turn objects.This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.This is a full-time position of 40 hours per week.Employee Classification: Non-exempt