Forward-Deployed Senior Solution Engineer, Industrial IoT

Flowfuse; San Francisco (CA); Ibrido; USD 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

FlowFuse is seeking an experienced Forward Deployed Engineer to span pre-sales discovery, demos, and hands-on customer delivery across industrial automation projects. You’ll serve as a technical advisor, delivering tailored solutions using FlowFuse and Node-RED, and guiding customers through deployment and ongoing success.

You will work closely with customers, AEs, and product teams to define use cases, capture requirements, and ensure measurable value across sites.

Competenze

• 5+ years in Sales Engineering, Solution Engineering, forward deployed engineering, or industrial systems integration.
• Deep industry expertise in MES, industrial automation, IIoT, smart manufacturing, or related fields.
• Track record of identifying additional solution opportunities within enterprise accounts.
• Hands-on experience building and deploying working solutions in customer environments, including integrations, workflow logic, testing, and troubleshooting.
• Ability to translate an operational problem into a scoped delivery plan and work with customer teams through deployment, validation, and handover.
• Experience with Node-RED, MQTT, OPC-UA, SCADA, PLCs, or edge computing.
• Strong communication skills - comfortable engaging engineers, architects, and executive stakeholders.
• Willingness to travel occasionally for key customer engagements.

Mansioni

• Partner with Account Executives during discovery to understand customer goals and technical environments.
• Deliver tailored demos, solution architecture walkthroughs, and lead technical proofs-of-concepts (PoCs).
• Help prospects align FlowFuse to their broader industrial and digital transformation goals.
• Collaborate on pricing proposals and technical responses to RFPs and security reviews.
• Work alongside customer operations, IT, and OT teams to define a focused use case, delivery scope, milestones, and measurable success criteria.
• Build and deploy solutions using FlowFuse and Node-RED, connecting industrial data and enterprise systems and developing workflows, integrations, and custom logic where needed.
• Carry successful demos and proofs of concept into production use, working with customers to test functionality, validate operational results, and meet security and reliability requirements.
• Take ownership of technical delivery within the agreed scope, communicate progress and blockers, and align changes with the customer and Account Executive.
• Document solution design, configuration, and custom development; provide training and agree ongoing ownership and support responsibilities with customer teams.
• Guide technical onboarding and help customer teams adopt and extend the solutions delivered.
• Partner with customers to assess results, resolve blockers, and optimize solution design.
• Actively explore and surface additional use cases within the customer organization.
• Facilitate roadmap alignment and strategic planning discussions with technical champions.
• Deliver ongoing best practices, architecture reviews, and training to ensure long-term success.
• Work closely with Product and Engineering to share recurring customer needs, deployment lessons, and reusable components developed in the field.
• Help evaluate what should become a supported product capability, a repeatable solution, or customer-specific development, with Product owning roadmap priorities and Engineering guiding technical standards.

Conoscenze

Strong communication

Initiative

Travel willingness

Customer-facing experience

Strumenti

Node-RED

MQTT

OPC-UA

SCADA systems

PLCs

Edge computing

Descrizione del lavoro

FlowFuse is seeking an experienced Forward Deployed Engineer to span pre-sales discovery, demos, and hands-on customer delivery across industrial automation projects. You’ll serve as a technical advisor, delivering tailored solutions using FlowFuse and Node-RED, and guiding customers through deployment and ongoing success.

You will work closely with customers, AEs, and product teams to define use cases, capture requirements, and ensure measurable value across sites.