Forward Deployed Engineer

Nickerson Talent Solutions; Denver (CO); On-site; USD 100,000 - 130,000; Full time

Job summary

Nickerson Talent Solutions is looking for a candidate to lead customer deployments in Denver, Colorado. You'll oversee the full lifecycle from problem definition to production rollout while collaborating with customers and partners on-site.

The ideal candidate has over 5 years of experience in production software/systems and a hands-on understanding of edge environments. Strong skills in Python or Go, as well as troubleshooting complex full-stack issues, are essential for this role.

Qualifications

• 5+ years building and operating production software/systems in customer-facing roles.
• Hands-on experience with edge/hybrid environments and Kubernetes.
• Strong troubleshooting skills across the full stack.

Responsibilities

• Lead customer deployments from problem definition to production rollout.
• Spend 25-50% of time on-site to deploy and troubleshoot the platform.
• Build integrations connecting customer OT/IT systems into production applications.

Skills

Customer deployments

Troubleshooting

Edge/hybrid environments

Python

Go

AI experience

Tools

Kubernetes

Networking (VPNs, TLS, firewalls, LTE/5G/Wi-Fi)

Job description

• Lead the full lifecycle of customer deployments: from problem definition through production rollout, adoption, and expansion.
• Spend 25-50% of time on-site with customers and partners to deploy, operate, and troubleshoot the platform in real-world environments (edge hardware, networking, sensors, data pipelines, and AI inference).
• Build integrations connecting customer OT/IT systems, data sources, and workflows into production applications.
• Diagnose and resolve complex full-stack issues (hardware, network, data, application, AI) quickly.
• Capture deployment learnings and convert them into repeatable playbooks, patterns, and product improvements. Leverage AI-native tools to accelerate drafting and implementation.
• Drive alignment and decisions with both technical and non-technical stakeholders.

Requirement

• 5+ years building and operating production software/systems, preferably in customer-facing or delivery roles
• Hands-on experience with edge/hybrid environments: hardware, networking (VPNs, TLS, firewalls, LTE/5G/Wi-Fi), Kubernetes, and containerized deployments
• Strong troubleshooting skills across the full stack (logs, metrics, packet capture, performance profiling)
• Production experience with modern AI (LLMs, agents, inference) under real-world constraints
• Proven ability to embed with customer/partner teams and drive multi-party delivery
• Strong engineering skills (Python and/or Go preferred), automation/scripting, clean design, and documentation
• Comfort operating in ambiguity, making sound trade-offs, and communicating effectively with diverse stakeholders