Forward Deployed Engineer (U.S. Government / IL5)

Uare.ai; San Francisco, Los Altos (CA, CA); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Equity

Job summary

Uare.ai is seeking a customer-facing engineer to deploy and support Individual AI deployments in San Francisco and Los Altos. This in-person role requires five days a week on-site with regular travel to customer sites.

You will sit with customers, configure deployments, and integrate with their data sources while ensuring systems operate smoothly in production. The position reports to the CTO and offers a base salary with equity designed for federal and commercial clients.

Qualifications

• 3+ years as a software, solutions, or forward deployed engineer working directly with customers.
• Strong in Python or TypeScript, APIs, and data pipelines.
• Hands-on with LLMs, RAG, or AI features in production.
• Calm in front of customers. You explain technical work in plain language.
• Willing to travel to customer sites, including government facilities.

Responsibilities

• Launch customers. Scope, configure, and ship each deployment, from kickoff to first use.
• Build their AIs. Turn a customer's documents, recordings, and know-how into working Individual AIs.
• Connect their systems. Wire Uare.ai into their tools, data sources, and sign-in.
• Run the sessions. Onboard each team, lead guided tests, and collect structured feedback.
• Fix it fast. Debug issues on site and get the right fixes to engineering.
• Bring it home. Turn repeat customer work into product features and playbooks.

Skills

Python

TypeScript

APIs

Data pipelines

Customer-facing communication

Tools

LLMs

RAG

Job description

San Francisco / Los Altos, in-person 5 days a week, regular travel to customer sites Reports to the CTO $130K to $170K base + equity

About Uare.ai

Uare.ai is the platform for Human-First AI: each person owns an Individual AI trained on their own voice, story, and life.

Enterprise and government teams use it to capture what their best people know and make it available on demand. Every deployment is different. Someone has to sit with the customer and make it work.

Founded by Rob LoCascio, founder and former CEO of LivePerson. Backed by $10.3M from Mayfield and Boldstart Ventures.

About the role

You will be that person. You sit with our customers, build their Individual AIs, connect them to their systems, and make sure they work. What you learn in the field shapes what we build next.

What you'll do

• Launch customers. Scope, configure, and ship each deployment, from kickoff to first use.
• Build their AIs. Turn a customer's documents, recordings, and know-how into working Individual AIs.
• Connect their systems. Wire Uare.ai into their tools, data sources, and sign-in.
• Run the sessions. Onboard each team, lead guided tests, and collect structured feedback.
• Fix it fast. Debug issues on site and get the right fixes to engineering.
• Bring it home. Turn repeat customer work into product features and playbooks.

What we're looking for

• U.S. citizenship is required. This role supports U.S. government contracts that require it.
• 3+ years as a software, solutions, or forward deployed engineer working directly with customers.
• Strong in Python or TypeScript, APIs, and data pipelines.
• Hands-on with LLMs, RAG, or AI features in production.
• Calm in front of customers. You explain technical work in plain language.
• Willing to travel to customer sites, including government facilities.

Bonus

• Government or regulated deployments (IL5, FedRAMP, or HIPAA), ideally on Azure. An active clearance is a plus.
• Customer-facing engineering at an AI or early-stage company.

How we hire

We hire for a growth mindset: outcomes over output, experiments by default, and moving the metric that matters.

Location: in-person, 5 days a week, across our San Francisco and Los Altos offices.

Uare.ai is an equal opportunity employer. We welcome people of every background and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. U.S. citizenship is required for this role because it supports U.S. government contracts that require it.

The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity and a comprehensive benefits package.

$130,000 - $170,000 USD