Forward-Deployed Engineer — Customer-Facing, Remote

Certus AI; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Certus AI is seeking a forward deployed software professional to embed with design-partner teams in the United States or overlapping US hours. You will implement and stand up safety-evidence workflows, translate subsystem changes into working packets within a week, and own accounts alongside founders.

You will write and debug code in a modern web stack (TypeScript or Python), handle repo ingestion, and provide concrete product feedback to accelerate next accounts to a paid seat.

Qualifications

• This role requires shipped production software experience.
• Ability to handle ambiguous customer problems and choose a path without a perfect spec.
• Ability to explain technical tradeoffs to a safety or hardware engineer.
• willingness to travel to a design partner; US hours overlap with founders.
• US-based or able to overlap US hours.

Responsibilities

• Sit with design-partner safety or hardware team to learn their change cycle.
• Stand Certus up beside Jama and IBM DOORS on one subsystem.
• Get the change cycle to a working evidence packet in about a week.
• Debug ingestion, drafts, and checks in the product when the packet stalls.
• Send concrete product feedback to the founding team to ease future accounts.
• Help the account move from wedge to paid seat once workflow holds.

Skills

TypeScript

Python

Web stack

Shipping production software

Debugging

Tools

Jama

IBM DOORS

Polarion

Job description

Certus AI is seeking a forward deployed software professional to embed with design-partner teams in the United States or overlapping US hours. You will implement and stand up safety-evidence workflows, translate subsystem changes into working packets within a week, and own accounts alongside founders.

You will write and debug code in a modern web stack (TypeScript or Python), handle repo ingestion, and provide concrete product feedback to accelerate next accounts to a paid seat.