Forward Deployed Engineer ($100k-$150k + Equity) at Karumi

Jack & Jill; New York (NY); On-site; USD 100,000 - 150,000; Full time

Job summary

Karumi, a YC-backed startup, seeks a Forward Deployed Engineer to own the end-to-end rollout of AI agents in real customer environments. You will troubleshoot integrations and adapt agent workflows to unique product UIs, delivering high-quality, personalized demos.

Work closely with a fast-moving team to bridge customer needs with engineering and influence the product roadmap through real-world implementation insights. Location: New York or San Francisco.

Qualifications

• 1-3 years of hands-on experience in implementation engineering or related roles.
• Proficient in scripting or coding with a curious mindset for agentic AI systems.
• Strong communication skills to translate challenges into product improvements.

Responsibilities

• Lead technical implementations of AI agents across customer workflows.
• Perform deep-dive QA and debugging in live production environments.
• Develop lightweight automation tools to accelerate onboarding of new customers.

Skills

Implementation engineering

Solutions engineering

Technical QA

Scripting/Coding

Communication

Job description

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network.

The next step is to speak to Jack.

Job Title

Forward Deployed Engineer (FDE)

Salary

$100k-$150k Equity

Company Description

Karumi is a YC F25 startup building the "Waymo of Personalized Demos". Founded by the team behind StackAI (YC W23), Karumi creates AI agents that join video calls and navigate products in real-time to deliver instant "aha moments" for SaaS prospects, eliminating waiting times and boosting sales conversion.

Job Description

As a Forward Deployed Engineer at Karumi, you will own the end-to-end rollout of AI agents within real customer environments. You will troubleshoot technical integrations, adapt agent workflows to unique product UIs, and bridge the gap between customer needs and engineering to ensure every demo delivers high-quality, personalized value for modern SaaS companies.

Location

New York or San Francisco, USA

Why this role is remarkable

• Join a high-velocity YC F25 team as an early employee, working directly with founders who previously built and scaled StackAI (YC W23).
• Get deep, hands-on exposure to deploying and operating production-grade AI agents that interact with real software products in real-time.
• Have high-impact ownership over customer success, directly shaping the product roadmap through real-world implementation insights and front-line technical feedback.

What You Will Do

• Lead technical implementations and configurations of Karumi's AI agents across diverse customer workflows and complex software interfaces.
• Perform deep-dive QA and debugging to maintain high reliability and solve complex technical edge cases in live production environments.
• Develop lightweight automation and scripting tools to streamline internal implementation processes and accelerate the onboarding of new customers.

The ideal candidate

• Has 1-3 years of experience in implementation engineering, solutions engineering, or technical QA with a strong engineering and debugging mindset.
• Demonstrates technical proficiency in scripting or coding and a natural curiosity for how modern agentic AI systems are operated.
• Possesses excellent communication skills and the ability to translate technical challenges into actionable product improvements for the core engineering team.