Forward Deployed Engineer

ClosedWon Talent; New York (NY); On-site; USD 120,000 - 190,000; Full time

Job summary

ClosedWon Talent is seeking Forward Deployed Engineers to join a small, creative team building an AI-native decision system that helps customers plan their supply chains end-to-end.

You'll own deployments from data pipelines to optimization models, working directly with clients across multiple modules of their supply chains, including replenishment, planning, and purchasing, while using AI tooling daily to deliver actionable software solutions.

Qualifications

• 3+ years experience as FDE (6+ years for Sr.)
• Strong, current Python skills
• Daily fluency with Claude and AI coding tools
• Supply chain or planning background
• Ability to derive outcomes from messy data quickly
• Comfort presenting to customers and owning the tech relationship
• Autonomous work style with creativity under ambiguity

Responsibilities

• Build automated, normalized data pipelines from a customer's messy real-world supply chain data.
• Shape optimization logic and models to how each business actually runs.
• Build the interfaces and AI features customers use to interact with and analyze their plans.
• Wire the platform into customer systems, ERPs, and partner platforms.
• Work directly with customers on every technical conversation, translating business problems into working software

Skills

Python

Claude

AI tooling

Customer interaction

Autonomy

Supply chain knowledge

Problem solving

Tools

Claude

AI coding tools

Job description

Most companies still plan their supply chains — quantities, mix, allocations, timing — in spreadsheets or legacy planning software. Our client is replacing that with an AI-native decision system that models a customer's supply chain at the unit level, so humans and AI can work the same plan every day rather than passing files back and forth.

About the company

Most companies still plan their supply chains — quantities, mix, allocations, timing — in spreadsheets or legacy planning software. Our client is replacing that with an AI-native decision system that models a customer's supply chain at the unit level, so humans and AI can work the same plan every day rather than passing files back and forth.

The founders came out of the supply chain and demand planning organization at Tesla where they built the end-to-end planning engine that became the backbone of that company's supply chain. They're backed by well-known venture investors, they've recently moved upmarket into enterprise deals, and they're winning head-to-head against the incumbent planning vendors. Customers are consumer brands across food, beverage, CPG, beauty, and apparel.

About the role

Forward Deployed Engineers own customer deployments end to end. It's the same technical work the core engineering team does, but client-facing and embedded across the entire problem rather than scoped to one layer of it.

The engineering team builds and maintains the platform foundation. This team sits on top of it, connecting each customer to the baseline and then figuring out everything that has to happen for it to be genuinely right for that business. You'd typically be deep in one customer at a time, working across several modules of their supply chain — warehouse replenishment, kitting site planning, raw production, raw material purchasing — each with different stakeholders, different data, and different nuance.

This is a small, creative, hard-working team that uses AI tooling constantly and expects the same from new hires.

What you'll do

• Build automated, normalized data pipelines on top of a customer's messy real-world supply chain data
• Shape optimization logic and models to how each business actually runs
• Build the interfaces and AI features customers use to interact with and analyze their plans
• Wire the platform into customer systems, ERPs, and partner platforms
• Work directly with customers on every technical conversation, translating business problems into working software

Must-have requirements

• 3+ years of experience for FDE, 6+ years for Sr. FDE
• Strong, current Python skills
• Daily working fluency with Claude and modern AI coding tools
• A supply chain or planning background. Adjacent paths that work well include planning, data engineering, data science, management consulting, finance, and industrial engineering, provided the supply chain exposure is real
• The ability to take thin, messy, incomplete context and still deliver an excellent outcome quickly. This is the hardest and most important part of the job
• Comfort sitting in front of customers and owning the technical relationship
• Ability to work autonomously without heavy direction, and to stay creative when the requirements are ambiguous