Forward Deployed Engineer

United States Digital Space LLC; New York (NY); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Flexible PTO

Annual learning & development budget

Comprehensive health, dental, and vision coverage

Job summary

United States Digital Space LLC is seeking a Forward Deployed Engineer to join their product engineering team in New York, NY. The successful candidate will own the deployment of the company’s platform for strategic customers and ensure successful onboarding by building data integrations and guiding clients through best practices.

Candidates should have 3–8 years in a technical client-facing role and exhibit strong communication skills. This position offers competitive salary, equity, and flexible PTO.

Qualifications

• 3–8 years in a solutions engineering role.
• Experience with data integrations and APIs.
• Strong written and verbal communication skills.

Responsibilities

• Own the end-to-end deployment for strategic customers.
• Build data integrations to support onboarding.
• Communicate project plans to technical teams.

Skills

Client-facing experience

Problem-solving

Strong communication

Time management

Project ownership

Job description

About us

the company is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production. Trusted by Woven by Toyota, AXA, UiPath, Zipline, and more.

We're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator.

The role

We're looking for an exceptional Forward Deployed Engineer (FDE) to join our product engineering team. Our FDEs own the deployment of the the company platform in our most strategic and advanced use cases — working with customers daily to drive adoption and value delivery.

As an early member of the Forward Deployed team, you will have an outsized impact shaping a critical function for the company and our customers, and stepping into a role which can accelerate your career in a fast-paced, high-growth environment. You will become a product expert and work with internal teams — both technical and commercial — to build a well‑oiled engine that consistently enables customers to get up and running successfully, at scale.

As an end‑to‑end owner of the deployment process, you will work across a variety of problems: technical engineering, operational excellence, and strategic product work. Expect to build data integrations, guide customers with best practices, demo the product, and contribute to the product roadmap.

What you’ll do

• Own the end-to-end deployment of the the company platform for our most strategic customers
• Build data integrations and technical solutions to support customer onboarding and adoption
• Guide customers with best practices, run demos, and host workshops
• Communicate project plans and progress to both technical teams and executive stakeholders
• Collaborate closely with product, engineering, and commercial teams to feed customer insights back into the roadmap
• Help define and scale the Forward Deployed function as an early team member

Who we’re looking for

• Strong experience in a client-facing role in a high-intensity, fast-paced environment
• Equally comfortable handling in-the‑weeds product configuration queries and communicating with executives about a project plan
• A great communicator who is motivated by building customer relationships and solving customer problems
• Highly organised with strong time management across many competing priorities
• Energised by owning and successfully completing projects, with the ability to balance detail-focus and big-picture thinking
• Ambitious, hardworking, and consistently performed in the top percentile of whatever environment you've been in — whether in academia, business, sport, or work

Experience requirements

• 3–8 years in a technical, client-facing or solutions engineering role
• Experience building or working with data integrations and APIs
• Strong written and verbal communication skills
• Ability to thrive in ambiguity and take ownership without being told what to do
• Prior experience at a high-growth startup is a plus

Why the company

• Competitive salary, commission, and meaningful equity in a high-growth startup
• Clear, accelerated growth opportunities as the company scales rapidly
• Strong in-person culture: 4–5 days/week in our newly launched North Beach loft office
• Flexible PTO to fully recharge
• 18 paid vacation days in the U.S. plus federal holidays
• Annual learning & development budget
• Comprehensive health, dental, and vision coverage
• Frequent travel opportunities across the U.S., London, and Europe
• Bi-annual company offsites, twice-weekly team lunches, and monthly socials