Forward Deployed Architect

HighRadius; Houston (TX); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Performance-based commission

401k matching plan

Wellness resources

Stock options for top performers

Paid parental leave

Paid company and flex holidays

Quarterly events and team outings

Job summary

HighRadius, a leader in Autonomous Finance, is seeking a professional to optimize finance operations through AI solutions. The role involves analyzing client workflows, managing stakeholder interactions, and leading evidence-driven meetings. Candidates should hold a relevant degree and have 2-5 years of data science or client management experience. HighRadius offers a dynamic culture with competitive benefits, including stock options and performance-based commissions.

Qualifications

• 2-5 years of experience in data science or client management.
• Experience leading meetings with Finance Directors and managing internal resources.
• Strong ownership and action bias in a fast-paced SaaS environment.

Responsibilities

• Identify potential improvements in technology and processes.
• Conduct observations of client finance workflows to identify bottlenecks.
• Design and execute playbooks that enhance user engagement.
• Lead monthly meetings with client SMEs to review metrics.
• Manage data-driven narratives for executive Steering Committees.
• Align client requests with the core product vision.

Skills

Data analysis

Stakeholder management

Client management

Process optimization

Change management

Education

Bachelor's degree in Industrial Engineering, Computer Science, Data Science, or Management Information Systems

Job description

About HighRadius

HighRadius guarantees Value Creation for the Office of the CFO with a single Agentic AI platform. The platform integrates 180+ AI agents that orchestrate end-to-end processes across Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. Each agent is tied to measurable KPIs, ensuring real outcomes in just 3–6 months across 1,300+ Global Enterprises.

Location

Houston, TX (HQ) – On-site. Travel: Up to 50% (Client Sites).

Target Majors: Industrial Engineering, Computer Science, Data Science, or Management Information Systems (MIS), with 2-5 years of data science or client management experience.

About The Role

Value Delivery & Process Optimization

• Identify potential improvements in technology and process and work with customers to drive business outcomes (e.g., DSO reduction, increased auto-match rates).
• Conduct deep-dive observations of client finance workflows to identify friction points and bottlenecks.
• Design and execute playbooks that drive user engagement and ensure the AI platform becomes the backbone of the client’s finance operations.

Strategic Governance & Steering

• Lead monthly meetings with client SMEs to review health metrics and tactical progress.
• Manage up and prepare executives for Steering Committees, providing the data‑driven narrative of value delivered.

Signal vs. Noise: Change Management

• Stack‑rank client requests and technical enhancements; negotiate with client managers to focus resources on the 20% of changes that deliver 80% of the impact.
• Prevent scope creep by aligning client desires with the core product vision, ensuring scalability over customization.

Cross‑Functional Stakeholder Management

• Stakeholder management of internal resources across Product, Engineering, and Consulting to solve high‑impact escalations.
• Lead the war room when a critical issue arises, own the resolution timeline and post‑mortem strategy.

Who You Are

• Trusted Advisor: Confident leading a meeting with Finance Directors, managers, and subject‑matter experts. Love data analysis, designing, and re‑configuring agents to drive and deliver value to customers.
• Solution Expert: Use the value vs complexity matrix to identify solutions and solve problems.
• HighRadius DNA: Bias for action, strong ownership of customers and projects, and desire to work in a fast‑paced SaaS environment.

Why HighRadius?

• Impact: Gain top‑tier experience with a market leader in Autonomous Finance, transforming antiquated processes with AI‑driven solutions.
• Culture: Join a high‑growth, high‑energy FinTech unicorn.

Perks & Benefits

• Performance‑based commission (for eligible roles)
• Competitive benefits, 401k matching plan, and wellness resources
• Opportunity to earn stock options for top‑performers
• Paid parental leave
• Paid company & flex holidays
• Quarterly events, team outings, and more