Forms Administration & Print Operations Specialist

Remote Source, Inc.; United States; Presencial; USD 50.000 - 60.000; Jornada completa

Descripción de la vacante

Penn Mutual is seeking a Specialist, Forms Administration to maintain and produce operational forms, letters, notices, and other outgoing communications. You will coordinate updates, manage revision requests, and collaborate with internal teams and external print vendors to meet timelines and campaign deliverables.

The role requires strong document management skills, proficiency with Adobe Pro and Illustrator, and solid experience in form fulfillment.

Formación

• PDF/document management tools including Adobe Pro, Illustrator required.
• Microsoft Office/365 including Word, Excel, Copilot required.
• Project and time management and ability to quickly solve complex problems.
• 3+ years of experience in a forms and fulfillment environment, preferred.

Responsabilidades

• Maintains and updates forms used across the organization, ensuring information, formatting, branding, and instructions remain accurate and current.
• Provides hands‑on support and/or coordination for all new forms, including new business applications and application packages, routine form revisions, including requested changes to wording, fields, layouts, contact information, and other content.
• Partners with internal business areas to obtain approvals.
• Manages a centralized forms repository ensuring the most current form is maintained and accessible.
• Handles the posting and auditing of all approved forms to external online sources.
• Updates correspondence, making routine revisions to standard letters, notices, templates, and other outgoing communications.
• Manages multiple direct mail and print campaigns as well as daily production.
• Facilitates estimation, scheduling, and data processing instructions with internal and external (vendor) colleagues; may need to coordinate QA with IM&T teams
• Produces detailed print specifications and mailing instructions to suppliers
• Tracks, investigates and follows up on all print and mail issues, assists with issue management and works to resolve concerns in a timely manner
• Obtains print/mailing estimates and aligns expenses to department budgets
• Performs maintenance of fulfillment materials
• Manages inventory levels and replenishment orders with fulfillment vendor(s) including business card and stationary requests
• Ensures best practices and documented procedures are followed
• Performs various other related duties, assignments and special projects as assigned

Conocimientos

Document management

Adobe Acrobat

Illustrator

Microsoft Word

Microsoft Excel

Copilot

Project management

Time management

Problem solving

Communication

Educación

Bachelor's degree or equivalent

Herramientas

Adobe Pro

Illustrator

Microsoft Office 365

Word

Excel

Copilot

Descripción del empleo

Penn Mutual is seeking a Specialist, Forms Administration to maintain and produce operational forms, letters, notices, and other outgoing communications. You will coordinate updates, manage revision requests, and collaborate with internal teams and external print vendors to meet timelines and campaign deliverables.

The role requires strong document management skills, proficiency with Adobe Pro and Illustrator, and solid experience in form fulfillment.