Forklift Mechanic - Industrial Equipment - CAT

Wiese Usa Inc; Terre Haute (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

Wiese Usa Inc is seeking a Service Technician to repair a wide range of material handling equipment, including forklifts, aerial lifts, and floor care machines. You will serve as the primary point of contact for customers, delivering professional mechanical services and strong customer care in a field-based role.

Responsibilities include safety leadership, problem solving on customer sites, completing paperwork, and offering value-added services based on customer needs.

Qualifications

• Experience in equipment repair and troubleshooting.
• Ability to work independently in the field.
• Must be able to lift 50 pounds and work in confined spaces.
• Must have valid driver’s license and clean MVR.
• Pre-employment drug screen, physical, and background checks required.
• Proficiency with service software and online work orders.

Responsibilities

• Actively support, promote and lead safety initiatives.
• Follow all safety policies and procedures.
• Troubleshooting customer equipment problems.
• Confer with and obtain approval from the customer before making repairs.
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs.
• Managing your workload effectively.
• For each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Strong multitasking and time management skills.
• Able to prioritize your day and self-manage.
• Comfortable with heights above 15 feet.
• Provide your own hand tools.

Skills

Customer service

Time management

Safety compliance

Mechanical aptitude

Communication

Problem solving

Job description

If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.Specific DutiesActively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairsCompleting and submitting all required paperwork.Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needsManaging your workload effectivelyFor each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.Strong multitasking and time management skills. Able to prioritize your day and self-manage.Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.Valid driver’s license with a clean driving record may apply.Provide your own hand tools.Working knowledge of computer systems and able to quickly learn our software to complete online work orders.Demonstratable customer service skills, both verbal and non-verbal.Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:Our Website: https://wieseusa.com/Our YouTube page: https://www.youtube.com/user/WieseUSA