Forklift Mechanic - Industrial Equipment - CAT

Wiese Usa Inc; Springfield (MO); Sur place; USD 44 000 - 60 000; Plein temps

Résumé du poste

Wiese Usa Inc is seeking a Service Technician to repair a broad range of material handling equipment, including forklifts, aerial lifts, and floor care machines. You will be the point of contact between the company and customers, representing us professionally while delivering the best in mechanical and service work.

The role emphasizes safety, timely troubleshooting, and strong customer service. You must lift up to 50 pounds, have a valid driver’s license, provide your own hand tools, and

Qualifications

• Demonstratable customer service skills, both verbal and non-verbal.
• Ability to lift 50 pounds and work in varied environments.
• Valid driver’s license with clean MVR record.

Responsabilités

• Troubleshoot customer equipment problems and determine repairs.
• Confer with the customer before making repairs and obtain approval.
• Complete and submit required paperwork and service orders.
• Provide exceptional customer service and promote additional services.
• Manage workload, prioritize tasks, and maintain safety standards.
• Perform hazard assessments and uphold safe work practices.

Connaissances

Customer service

Time management

Troubleshooting

Safety compliance

Lifting 50 lbs

Valid driver's license

Outils

Hand tools

Computer basics

Description du poste

If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.Specific DutiesActively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairsCompleting and submitting all required paperwork.Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needsManaging your workload effectivelyFor each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.Strong multitasking and time management skills. Able to prioritize your day and self-manage.Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.Valid driver’s license with a clean driving record may apply.Provide your own hand tools.Working knowledge of computer systems and able to quickly learn our software to complete online work orders.Demonstratable customer service skills, both verbal and non-verbal.Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:Our Website: https://wieseusa.com/Our YouTube page: https://www.youtube.com/user/WieseUSA