Forklift Mechanic - Industrial Equipment - CAT

Wiese Usa Inc; Hope (AR); On-site; USD 42,000 - 60,000; Full time

Job summary

Wiese USA Inc. is seeking a Service Technician to repair our customers’ material handling equipment. You will act as the point of contact between the company and our customers, representing us with professional mechanical and customer service excellence.

Responsibilities include troubleshooting, coordinating with customers for approvals, and submitting all required paperwork while maintaining safety standards and efficient workload management.

Qualifications

• Experience as an equipment mechanic repairing material handling equipment.
• Ability to lift 50 pounds and crawl in confined areas.
• Must have a valid driver’s license with a clean driving record.
• Ability to operate or learn Wiese software for online work orders.
• Must pass pre-employment drug screen, physical, background check, MVR, and work eligibility.

Responsibilities

• Repair customer material handling equipment including forklifts, aerial lifts, and floor care equipment.
• Act as the primary contact between Wiese and customers and maintain professional conduct.
• Perform hazard assessments and maintain safe practices.
• Confer with customers before repairs and obtain approval.
• Submit all required paperwork and manage workload efficiently.

Skills

Troubleshooting

Customer service

Time management

Multitasking

Safety awareness

Driving license

Tools

Hand tools

Job description

If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.Specific DutiesActively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairsCompleting and submitting all required paperwork.Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needsManaging your workload effectivelyFor each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.Strong multitasking and time management skills. Able to prioritize your day and self-manage.Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.Valid driver’s license with a clean driving record may apply.Provide your own hand tools.Working knowledge of computer systems and able to quickly learn our software to complete online work orders.Demonstratable customer service skills, both verbal and non-verbal.Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:Our Website: https://wieseusa.com/Our YouTube page: https://www.youtube.com/user/WieseUSA