Forklift Mechanic - Industrial Equipment - CAT

Wiese Group; Olive Branch (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Wiese Group is seeking a Service Technician in Olive Branch, MS to repair material handling equipment such as forklifts and aerial lifts. You will be the main point of contact for customers and represent the company with professional mechanical service and support.

Responsibilities include troubleshooting equipment, completing paperwork, and promoting additional Wiese services while ensuring safety and high-quality workmanship. A valid license and own hand tools are preferred.

Qualifications

• Must perform hazard assessments and maintain safe work practices.
• Strong multitasking and time management skills with the ability to self-manage.
• Ability to lift 50 pounds and work in confined or high spaces.
• Valid driver’s license with clean driving record may apply.
• Provide your own hand tools.
• Comfort with learning company software to complete online work orders.
• Demonstrated customer service skills, both verbal and non-verbal.
• Pre-employment drug screen, physical, background check, MVR, and E-Verify eligibility.

Responsibilities

• Troubleshoot customer equipment problems and obtain customer approvals before repairs.
• Perform and complete required paperwork accurately.
• Provide exceptional customer service and identify additional Wiese services when appropriate.
• Manage workload effectively and coordinate tasks with the team.

Skills

Multitasking

Time management

Customer service

Safety focus

Tools

Hand tools

Computer systems

Job description

Job Details

Job Location: Olive Branch - Olive Branch, MS, Salary Range: Undisclosed, If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer's material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.

You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.

Specific Duties

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.
• Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairs
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs
• Managing your workload effectively

Qualifications

• For each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Strong multitasking and time management skills. Able to prioritize your day and self-manage.
• Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.
• Valid driver's license with a clean driving record may apply.
• Provide your own hand tools.
• Working knowledge of computer systems and able to quickly learn our software to complete online work orders.
• Demonstratable customer service skills, both verbal and non-verbal.
• Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.

Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:

• Our Website: https://wieseusa.com/
• Our YouTube page: https://www.youtube.com/user/WieseUSA