Forklift Mechanic - Industrial Equipment - CAT

Wiese Group; Decatur (IL); In loco; USD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

Wiese Group is seeking a Service Technician in Decatur, IL to repair a range of material handling equipment and serve as the primary point of contact for customers. The role emphasizes safety, hands-on mechanical work, and strong customer service.

You will diagnose, troubleshoot, and repair forklifts and related equipment, while maintaining safety standards, managing your workload, and documenting all service activities. A valid driver's license and your own hand tools are required.

Competenze

• Hazard assessments and maintaining high safety standards.
• Strong multitasking and time management; prioritize and self-manage.
• Ability to lift 50 pounds and work in confined spaces; comfortable with heights.

Mansioni

• Actively support, promote and lead safety initiatives; follow all safety policies.
• Troubleshoot customer equipment problems; obtain customer approval before repairs.
• Complete and submit all required paperwork.
• Provide outstanding customer service and promote additional Wiese services as appropriate.
• Manage workload effectively and communicate with customers.

Conoscenze

Safety awareness

Customer service

Time management

Manual dexterity

Strumenti

Hand tools

Descrizione del lavoro

Job Details: Job Location: Decatur - Decatur, IL, Salary Range: Undisclosed, If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer's material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.

You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.

Specific Duties

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.
• Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairs
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs
• Managing your workload effectively

Qualifications:

• For each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Strong multitasking and time management skills. Able to prioritize your day and self-manage.
• Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.
• Valid driver's license with a clean driving record may apply.
• Provide your own hand tools.
• Working knowledge of computer systems and able to quickly learn our software to complete online work orders.
• Demonstrative customer service skills, both verbal and non-verbal.
• Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.

Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:

• Our Website: https://wieseusa.com/
• Our YouTube page: https://www.youtube.com/user/WieseUSA