Forklift Mechanic - Industrial Equipment - CAT

Wiese Group; Collierville (TN); On-site; USD 39,000 - 55,000; Full time

Job summary

Wiese seeks a Service Technician in East Tuscumbia, AL to repair material handling equipment such as forklifts, aerial lifts, and floor care tools. You will be the primary contact for customers, delivering professional mechanical service and representing Wiese with integrity.

The role requires strong safety discipline, on-site troubleshooting, and the ability to manage paperwork and schedules while offering additional Wiese services to customers.

Qualifications

• For each job, hazard assessments and safe work practices are followed.
• Strong multitasking and time management skills with self-management.
• Ability to lift 50 pounds and work in confined spaces; heights up to 15 feet.
• Valid driver's license with clean driving record; able to provide own hand tools.
• Ability to learn company software and complete online work orders.
• Demonstrable customer service skills, verbal and non-verbal.
• Pre-employment drug screen, physical, background check, MVR, and E-Verify.

Responsibilities

• Actively support, promote and lead safety initiatives and follow policies.
• Troubleshoot customer equipment problems and obtain customer approval for repairs.
• Complete and submit all required paperwork.
• Provide best possible customer service and propose additional Wiese services.
• Manage workload effectively.

Skills

Customer service

Safety compliance

Time management

Multitasking

Job description

Job Details: Job Location: East Tuscumbia, AL 35674, If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.

You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.

Specific Duties

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.
• Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairs
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs
• Managing your workload effectively

Qualifications

• For each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Strong multitasking and time management skills. Able to prioritize your day and self-manage.
• Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.
• Valid driver’s license with a clean driving record may apply.
• Provide your own hand tools.
• Working knowledge of computer systems and able to quickly learn our software to complete online work orders.
• Demonstratable customer service skills, both verbal and non-verbal.
• Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.

Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:

• Our Website: https://wieseusa.com/
• Our YouTube page: https://www.youtube.com/user/WieseUSA