Forklift Mechanic - Industrial Equipment - CAT

Wiese Group; Jackson (TN); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Wiese is seeking a Service Technician in Jackson, TN to repair material handling equipment such as forklifts and aerial lifts. You will serve as the main contact for customers, upholding a professional image while delivering mechanical service and excellent customer care.

Responsibilities include safety initiatives, troubleshooting, paperwork, and proactive service recommendations to meet customer needs. Strong organizational skills and a commitment to quality are essential.

Formación

• Hazard assessments and safe work practices required.
• Strong multitasking and time management abilities.
• Ability to lift 50 pounds and work in confined spaces or at height.
• Troubleshooting equipment problems and obtaining customer approval before repairs.
• Customer service skills and professional interaction with clients.
• Valid driver’s license and clean driving record.

Responsabilidades

• Actively support, promote and lead safety initiatives; follow policies.
• Troubleshoot customer equipment problems and obtain customer approval before repairs.
• Complete and submit all required paperwork.
• Provide best possible customer service and upsell Wiese services.
• Manage workload effectively and stay organized.

Conocimientos

Hazard assessments

Multitasking

Time management

Troubleshooting

Customer service

Valid driver’s license

Herramientas

Hand tools

Company software

Descripción del empleo

Job Details: Job Location: Jackson, TN 38301, If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.

You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.

Specific Duties

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.
• Troubleshooting customer equipment problems. Conferwith and obtain approval from the customer before making repairs
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs
• Managing your workload effectively

Qualifications:

• For each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Strong multitasking and timemanagement skills. Able to prioritize your day and self-manage.
• Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.
• Valid driver’s license with a clean driving record may apply.
• Provide your own hand tools.
• Working knowledge of computer systems and able to quickly learn our software to complete online work orders.
• Demonstratable customer service skills, both verbal and non‑verbal.
• Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.

Wiese has been aroundfor over80years. To learn more about what makes us tick and why we do what we do:

Our Website:https://wieseusa.com/

OurYouTubepage:https://www.youtube.com/user/WieseUSA