Forklift Mechanic - Industrial Equipment - CAT

Wiese Usa, Inc.; Mount Vernon (IL); On-site; USD 45,000 - 70,000; Full time

Job summary

Wiese Usa, Inc. in Mount Vernon, IL 62864 is seeking a Service Technician to repair a range of material handling equipment, including forklifts and related machinery. You will be the primary contact for customers, delivering professional service and representing the company with integrity.

The role emphasizes safety, troubleshooting, documentation, and responsive customer service, with hands-on work and workload management. A valid driver’s license and hand tools are required.

Qualifications

• Strong multitasking and time management required.
• Ability to lift 50 pounds and work in confined spaces.
• Provide your own hand tools.
• Willingness to undergo pre-employment drug screen, background check, and MVR.
• Demonstrated customer service skills.

Responsibilities

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or environments.
• Troubleshooting customer equipment problems.
• Confer with and obtain approval from the customer before making repairs.
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs.
• Managing your workload effectively.

Skills

Multitasking

Time management

Lifting 50 lbs

Hand tools

Computer literacy

Customer service

Safety awareness

Driver's license

Job description

Forklift Mechanic - Industrial Equipment - CAT# Forklift Mechanic - Industrial Equipment - CATMount Vernon, IL 62864## DescriptionIf you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.**Specific Duties*** Actively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.* Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairs* Completing and submitting all required paperwork.* Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs* Managing your workload effectively## Qualifications* For each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.* Strong multitasking and time management skills. Able to prioritize your day and self-manage.* Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.* Valid driver’s license with a clean driving record may apply.* Provide your own hand tools.* Working knowledge of computer systems and able to quickly learn our software to complete online work orders.* Demonstratable customer service skills, both verbal and non-verbal.* Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:* Our Website: https://wieseusa.com/* Our YouTube page: https://www.youtube.com/user/WieseUSA