Forklift Mechanic - Industrial Equipment - CAT

Wiese Group; La Crosse (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Wiese is seeking a Service Technician in LaCrosse, WI to repair customer material handling equipment, including forklifts and aerial lifts. You will be the front line between our customers and our company, delivering reliable mechanical service and professional customer support.

Responsibilities include troubleshooting equipment issues, obtaining customer approval before repairs, completing paperwork, and promoting additional Wiese services while maintaining safety and efficient workload

Qualifications

• Hazard assessments and high safety standards required.
• Strong multitasking and prioritization skills.
• Must be able to lift 50 pounds and work in confined spaces.
• Valid driver's license with clean record preferred.
• Own hand tools required.
• Proficiency with basic computer systems and online work orders.
• Excellent customer service and communication skills.
• Pre-employment drug screen, background and MVR checks required.

Responsibilities

• Troubleshoot and repair material handling equipment including forklifts and aerial lifts.
• Serve as the primary contact between customers and the company.
• Complete and submit required paperwork accurately.
• Promote additional Wiese services and add value for customers.
• Manage workload and safety initiatives on site.

Skills

Multitasking

Time management

Customer service

Able to lift 50 lbs

Height safety awareness

Tools

Hand tools

Computer systems

Job description

Job Details: Job Location: LaCrosse, WI 54603, If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.

You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.

Specific Duties

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.
• Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairs.
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs.
• Managing your workload effectively.

Qualifications:

• For each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Strong multitasking and time management skills. Able to prioritize your day and self-manage.
• Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.
• Valid driver’s license with a clean driving record may apply.
• Provide your own hand tools.
• Working knowledge of computer systems and able to quickly learn our software to complete online work orders.
• Demonstratable customer service skills, both verbal and non-verbal.
• Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.

Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:

• Our Website: https://wieseusa.com/
• Our YouTube page: https://www.youtube.com/user/WieseUSA