Forklift-Certified Fulfillment Specialist (Customer-First)

Lowe's; Monroeville (Allegheny County); On-site; USD 21,000 - 28,000; Full time

Job summary

Lowe's is seeking a fulfillment associate in the United States to pick, stage, inspect, and fulfill customer orders accurately and on time, while keeping staging areas clean and safe. You will deliver excellent service by selecting quality items, validating orders, answering questions, and connecting customers with the right associates.

This role requires use of a computer and common retail technology, plus certification on forklifts and order-pickers.

Qualifications

• 6 months of experience using a computer for input and retrieval
• 6 months of experience using common retail technology such as smartphones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (required; must be obtained if not certified)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time
• Deliver excellent service by assisting customers and directing them to the right associates
• Operate and certify powered equipment and follow safety requirements
• Support inventory accuracy using Orders App and SIMS, collaborating with leadership
• Complete audits, order follow-ups, locker management, and report safety/theft concerns
• Perform daily duties with a customer-first mindset and strong communication and teamwork
• May be assigned other duties to support business needs

Skills

Computer experience

Retail tech experience

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's is seeking a fulfillment associate in the United States to pick, stage, inspect, and fulfill customer orders accurately and on time, while keeping staging areas clean and safe. You will deliver excellent service by selecting quality items, validating orders, answering questions, and connecting customers with the right associates.

This role requires use of a computer and common retail technology, plus certification on forklifts and order-pickers.