Forklift-Certified Fulfillment Specialist

Lowe's Companies, Inc.; Woburn (MA); Hybrid; USD 24,000 - 26,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) Retirement account with company

Paid time off

Employee discounts

Job summary

Lowe’s Companies, Inc. is seeking a team member in Massachusetts to pick, stage, inspect, and fulfill customer orders accurately while maintaining safe, organized staging areas.

You will deliver excellent service by helping customers choose quality items and connecting them with the right associates as needed. Responsibilities include operating powered equipment, maintaining inventory accuracy, and performing administrative tasks.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail technology usage

Customer service

Education

High school diploma or GED

Tools

Powered Equipment Certification

Job description

Lowe’s Companies, Inc. is seeking a team member in Massachusetts to pick, stage, inspect, and fulfill customer orders accurately while maintaining safe, organized staging areas.

You will deliver excellent service by helping customers choose quality items and connecting them with the right associates as needed. Responsibilities include operating powered equipment, maintaining inventory accuracy, and performing administrative tasks.